After looking at AIT, I realized we also had an unsatisfactory experience with them.
VillageIdiot, Robbob, do you mind messaging me privately with the name of the accountants you work with, so I can ask for them directly?
Apparently e-mails from anyone other than the "receptionist" don't get through because I don't have a Greenback account - which I'm not going to make until I know more about their services (e.g., their price list didn't include FBARs). Not impressed with that system, gotta say.