An experience with Post / ePostOffice

No, it's a new code each time.

Wow thats going to hit her hard!

Some do, I don't.

And I'm not against progress, I've done e-banking since the early 90-ies (and it wasn't even new then). It was called telebanking (I still puzzle people by using that name) and was viedotext.

Still, my handy has nothing - and will have nothing - to do with my banking - not the kind of "progress" I support. If they try to force me I return to paying cash

[](https://www.credit-suisse.com/corporate/en/our-company/history.html)

They already have. No business with me then. Told them.

well, well, that's the friendliest message from the Swiss Post I've ever seen.

"If they try to force me I return to paying cash". Guess you will be travelling to China alot in the future

I don't believe in Mobile Banking either.

Too risky for me

Except Twunt, it's useful so save a few quid on concert tix etc but I don't use it in the wild.

https://www.digitaltrends.com/mobile...aud-explained/

There is a downside of two factor authentication using SMS, SIM-Swap fraud.

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LOL.

Well two factor authentication is much more secure.

It's still more secure then none, unfortunately.

Update: went into Fribourg today to set up the post hold at the post office. Managed to do it eventually (lack of French the problem - I know! I must learn more). Cost CHF25.00! I can do it online for CHF8. Or I could. Anyone know if the online price has changed since last July/August?

I can recommend bank cler online banking, i pay only 2 sfr per month fee.

Now they have an offer, it is for free.

You got you password and get the login via sms, but i don' t use it on a mobile.

When you send money to a new account or large amounts, you have to confirm aswell via sms code.

Congratulations on a job well done.

Your post seems to mean that you have to do these by sms: get your password get your login confirm ransfers to new accounts confirm large transactions.

Since you "don't use it on a mobile", which method do you choose to receive and send the necessary sms?

The meaning of the sentence "i don't do it on a mobile" is that i receive the sms on my mobile, but I don't use their app to manage my bank account.

ZKB is free for online banking.

From 23-25 March e-post office will not be available

And guess what I got from SwissPost today. Sign up for their SwissID thingy. 10 days to decide.

Anyone know if the SwissID thing gets rid of the mobile phone SMS thing to set up a post hold? I doubt it, but thought I’d ask before deciding whether to sign up or not.

While I sympathize with others' slightly different Post problems, I have to vent a bit. Again.

Either random letters are being lost, or - seems more probable to me - the ePostOffice "Subscription with scanning" service is acting up again. Random letters are being lost into that black hole.

I had an itching feeling that I had not seen my AGK and health insurance bills for a suspiciously long time. An email from the ePostOffice system stating that I have a letter got me antsy, and true enough, there was a letter. It shouldn't be there, what with the service being canceled. Adding insult to injury, the letter was sent beginning of May, and I received the notification beginning of July.

But this was not a missing bill. I did a round of contacting creditors, and so far at least two have confirmed that they're waiting for payment. No sign of those letters in a physical mail box _or_ in this hell-spawn of an electronic service.

I'm somewhat despairing. It's all too easy to imagine a couple of more missing letters, a black mark in the credit report, and snowballing effects from there.

Post has no direct contact information, and talking to the folk at the local office, they say they don't know anything about this kind of thing, please contact the head office.

Does anyone have any idea how to work this kind of situation? I've submitted a web form plea for help, certainly, but based on my previous interaction, that may or may not lead anywhere, as we see from the current woes.

Also in this case, as with anything important where you expect an other person to act on your request, use registered mail for communication. Demand that you expect that all your mail is physically delivered and that any financial loss caused by erroneously diverted mail will be reclaimed.

You can either sent it to the main address:

Post CH AG

Contact Center Post

Wankdorfallee 4

3030 Bern

or specifically to one of the directors (Mitglied des Verwaltungsrat, Präsident des Verwaltungsrates), or CEO (Vorsitzender der Geschäftsleitung) https://be.chregister.ch/cr-portal/a...HE-435.551.225

(Instead of "Contact Center Post" write "z.Hd. " of the relevant person)

Responsible is the person who manages PostMail https://www.post.ch/en/about-us/comp...ive-management as the E-Post Office is an offer and service of them, and they are also responsible for mail forwarding etc. https://www.post.ch/en/customer-cent...st-office/info