Backpack for work/travel

Transportation, Travel and Trips
21

I’m late to the party - but really anything from Briggs and Riley.

Find me any company that has the same warranty, and I’ll gladly consider them. I have a trolley and rucksack from them. Currently on my third trolley in 15 years- all covered free by their warranty. (the first was bought from amazon UK during the sales for £200 or so)

If airport handlers break it - they replace it
If you rip it - they replace it
If you damage it - they replace it
If the zippers die - they replace it
If the wheels wear our - they send you new wheels

No questions asked; their warranty is made to cover any damage (wear and tear included, accidental damage included, etc).

They aren’t cheap - but they pay for themselves over the years/decades… and are well thought out.

22

I’ve never actually used the warranty for anything as I assumed it was too much hassle.

23

It’s quite simple (in the UK at least), upload the receipt + pics of the damage. They issue a number by email and an address, you send the bag in, and a week later you get a shiny new bag back with an apology that they couldn’t repair the damage on the old one, so have instead sent you a new bag.

What you “lose” is customizations (e.g. the engraved name tag), as well as any souvenir stains you may have :smiley:

Going to try the swiss process for the first time ever in 2 weeks - as that’ll be the first time I have a few weeks “calm” in CH and not travelling… (Reparatur Briggs&Riley – Koffer Doktor) and can report back if you want…

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