Cracked toilet seat cover - should this be covered by 2-year guarantee?

Accomodation, House and Garden
21
But there should be much better communication in advance about who is paying what in exactly which circumstances, especially if it is obvious that the work could be carried out for 20 francs by the tenant, whilst the owner will hire someone and the bill is then 200 francs. This is why I said it needed to be discussed prior to the work being carried out.

22
There usually is, it is often stipulated in the rental agreement.

23
Agreed. But then you get disagreements, which is why you see articles on this sort of thing in consumer magazines, due often to poor communication and then high invoices popping up unexpectedly.

24
71

And OH 80

And I have my brother in law 120+ who comes often but always uses the visiter toilette which is not cracked😅

25
Let say the toilet seat was CHF 50, that leaves a not-unreasonable balance of CHF 150 for the labour and travel. CHF 200 for a tradesman to come and do it is not cheap but not THAT stratospheric either.

26
It's the OP's call on whether they want to pay nothing, a partial amount, or the full amount.

What got me was that the company went straight for bringing up the debt collection route. Not professional. They may have done this to others.

27
71+80= 151 kg is way to much

I recommend use the washing machine

28
The seat was just 50.- ? On the bill the seat is 103.- and labor 105.-, making a total of 208.

I think we were a bit stupid as we even did not think about just buy a seat cover and install ourselves. 😅

29
I don't think you were stupid. You maybe shouldn't have assumed it would be covered on the warranty but you live and learn.

Labour is expensive here which really bumps up the price. It's amazing how adept you get with a few basic tools and a YouTube tutorial. I can replace a heart valve, tune a piano and cook a perfect soufflé now...

30
All at the same time I hope

31
I can't speak for Switzerland but in France I had a toilet seat replace under warranty without any discussion.

Now, here it's hard to argue when you receive a bill later and not paying it would be a mistake.

32
If the OP has legal insurance I would say fight it out of principle, but otherwise he risks to have a lot of hassle for 200 Swissies and should ask himself if it is worth it.

33
Well once I cracked the whole toilet ( the ceramic part) They could not understand how it got cracked and replaced the whole toiet at no cost!

34
Another question, the bill, payable within 30 days, is dated 5 August, and we received the letter on 23 august only. The postal stamp on the envelop shows 22 august.

Then I would assume that the 30 days start from the reception of the letter, and not the printed date on the bill. Am I right?

35
No, from the date of the bill.

Tom

36
Gosh, fortunately they did not make a typo like 05-August-1019, otherwise I would be sent to prison tomorrow.

37
Clealry you guys need to stop doing crack on your toilet seat.

Tom

38
Well I cracked the toilet because I used to squat on it. A habit I got into in India

39
And have since got out of hopefully.

40
OP, you don't say why it broke. What happened?