DHL and import duty

A 30 quid pair of shoes is about CHF 45 so if the postage is less than CHF 17 you should be okay.

It's impossible to say for sure, though. I had to pay tax on a birthday present from my mum a few years ago which somehow took the shine off it...

Not exactly, DHL is part of Deutsche Post.

http://www.dp-dhl.com/en/about_us.html

Tom

They normally phone me to say they have a package, and I tell them to delivery it to me at work (800m from home).

Tom

I bought something from eBay Germany for 99 euro and today the DHL was at my door and i paid him about 24 CHF for the custom clearance

The problem with DHL only happens when you order stuff from Germany. Order the shoes from UK and ask them to use British standard post, without VAT.

You can also have your stuff sent to LAS Burg in Weil am Rhein, Deutschland. Tax free personal imports I think are CHF 300,-- and not the CHF 62,-- postal import limit.

http://www.las-burg.de/hauptstrasse/ (No tax free option!)

wow no one is able to ANSWER me

I thought from the reasons stated above you would understand why you don't have an answer. The charges are subject to so many variables but I would take a punt that on a 30 quid pair of shoes you will get away without paying import charges. As to whether this is a certainty, you will either have to contact the carrier or the point of sale.

i really seem not to understand as you all go into other discussions. : ) for eg. dhl being part of german company..

point is i asked them if they would use standard post office to send and tehy said no because they are obviously a website that use dhl.and seems its cheaper for them as 4 pounds is cheap to send a pair of shoes

but who cares.

my questions was " if ihave any charges to pay if i get these 30 pound shoes sent to me via dhl from uk to switzerland bern...

at thi spoint i think i will risk it . but it it comes more than 15 dollar in total of admin,post office charges duties and all i will be gobsmacked and i will detest swiss post forever

What have dollars to do with anything?

It's either CHF 0, or a minimum of CHF 24, there is no amount in between.

Tom

lol..im asking why the heck i wrote "dollar" must have been tired.i meant chf.

so you think i might have to pay 24 chf?

Final posting on this - Add together the £30 for the shoes and the max customs duty you might have to pay (CHF 24) and ask yourself if it's still cheaper than buying them here in Switzerland, if the answer is "yes", press the submit button on your order, if it's "no", close the website and take yourself into the city shopping at lunchtime.

Shopping has never been so complex..

ok thanks. we all know swizerland is expensive..

thanks

What has it got to do with swiss post? You already said DHL is being used

well because ive never had these problems ever in the uk...and since i visit switzerland and get things delivered to me theres all these extra charges..

ufffffa....

time to move to another thread as i have other enquiries..

I just got a friendly letter for DHL asking me to pay 50 CHF (mostly admin tax) of duties for a 60 CHF Wiggle package (a backpack)

I am correct in guessing that contacting customer service will do nothing and there is no way to get out of paying it, right? Obviously I wouldn't have bought it abroad if I had known, since this backpack can be found for around 85 CHF locally.

Sorry I know this is an old thread.. Don't seem to see a direct answer.

Do DHL charge an "admin fee / tax" automatically, regardless of value or customs issues? Essentially just double charging for their service.

I received a package from China over a month ago, actual price I paid inc postage was ~90chf (via paypal)..

The seller had placed the invoice on the outside of the package stating 50usd value - Which was about the value of the goods not inc postage, so only around 45chf. The package was not opened by customs, still sealed.

Today we get a bill from DHL for 34chf for admin and tax, mostly admin.

Normal / RipOff / Mistake / Switzerlanded ? There should be neither admin or tax to pay, they have already been paid to deliver the goods!?

Normal courier rip-off

Sort of.

The tax payable is based on the total cost including postage so in this case 90 chf. The galling thing is that the amount of tax payable is ridiculously small and the majority of the charge is mostly admin.

I usually don't order on the Internet if I know it will be shipped by DHL as their fees are a rip off.

Edit: in read because for the first time ever I've reached my posting allowance. If the parcel only shows the cost of the goods then DHL automatically adds the postage costs which for them seem to be 45CHF

In this case, I actually asked the seller to use China Post, not DHL. Then because of a delay at their side, they thought they'd do me a favour and ship DHL because of their delay.. Oh well.

Plus of course DHL know nothing about the 90chf total, that was in Paypal, they only see the invoice attached which says 50usd.

Surely when they collect a package, in fact even before that, when they take the delivery order, they know the source, destination and general type of package. They know it's coming to CH, any charges from them should be clear at the beginning. If customs decide to check it and levy an extra chanrge, that's separate.