It's impossible to say for sure, though. I had to pay tax on a birthday present from my mum a few years ago which somehow took the shine off it...
http://www.dp-dhl.com/en/about_us.html
Tom
Tom
You can also have your stuff sent to LAS Burg in Weil am Rhein, Deutschland. Tax free personal imports I think are CHF 300,-- and not the CHF 62,-- postal import limit.
http://www.las-burg.de/hauptstrasse/ (No tax free option!)
point is i asked them if they would use standard post office to send and tehy said no because they are obviously a website that use dhl.and seems its cheaper for them as 4 pounds is cheap to send a pair of shoes
but who cares.
my questions was " if ihave any charges to pay if i get these 30 pound shoes sent to me via dhl from uk to switzerland bern...
It's either CHF 0, or a minimum of CHF 24, there is no amount in between.
Tom
so you think i might have to pay 24 chf?
Shopping has never been so complex..
thanks
ufffffa....
time to move to another thread as i have other enquiries..
I am correct in guessing that contacting customer service will do nothing and there is no way to get out of paying it, right? Obviously I wouldn't have bought it abroad if I had known, since this backpack can be found for around 85 CHF locally.
Do DHL charge an "admin fee / tax" automatically, regardless of value or customs issues? Essentially just double charging for their service.
I received a package from China over a month ago, actual price I paid inc postage was ~90chf (via paypal)..
The seller had placed the invoice on the outside of the package stating 50usd value - Which was about the value of the goods not inc postage, so only around 45chf. The package was not opened by customs, still sealed.
Today we get a bill from DHL for 34chf for admin and tax, mostly admin.
Normal / RipOff / Mistake / Switzerlanded ? There should be neither admin or tax to pay, they have already been paid to deliver the goods!?
The tax payable is based on the total cost including postage so in this case 90 chf. The galling thing is that the amount of tax payable is ridiculously small and the majority of the charge is mostly admin.
I usually don't order on the Internet if I know it will be shipped by DHL as their fees are a rip off.
Edit: in read because for the first time ever I've reached my posting allowance. If the parcel only shows the cost of the goods then DHL automatically adds the postage costs which for them seem to be 45CHF
Plus of course DHL know nothing about the 90chf total, that was in Paypal, they only see the invoice attached which says 50usd.
Surely when they collect a package, in fact even before that, when they take the delivery order, they know the source, destination and general type of package. They know it's coming to CH, any charges from them should be clear at the beginning. If customs decide to check it and levy an extra chanrge, that's separate.