I need to open a business account, and will go for one of these, but don't have experience with either. A 'digital-native' experience, with ease of use for payments would be the top criteria to measure, thanks.
Has anyone experience of both Post Finance and UBS e-banking & mobile apps?
I had both accounts plus a KB, before I closed my UBS accounts. I got fed up with their untrained customer service support.
UBS big computer screen interface is nice. Clear numbers, easy to read. 3 features I like :
1) If you make payments in other currencies it makes an estimate of the amount in the other currency before you click yes.
2) Possible trace SWIFT payments since ~2 years ago with one or two clicks.
3) It's possible to use past payments as a "template" for new payments.
UBS Mobile apps only twint and Access. twint needs not presentation, it just works. Access replaces the calculator-like machine to log in into the banking website. Access can also be configured to approve payments with your credit card.
Over 10 years I've only contacted them twice: both times related with SWIFT payments. As usual, the solution takes time but questions are answered by email. I understand phone calls are useless because it's really hard to be on the phone and find a solution at the same time.
Only used UBS, but payments super simple on their app, I rarely log in via my laptop. However their debit cards are not available on Apple Pay.
I take it back, Apple Pay is avail for debit now, they’ve just not told anyone!