Or Sunrise has bad Customer Service and won't always tell you how to properly cancel your subscription.
Looks like your one of them
You really are a twat, I've read the t&c's which is why I'm not paying
LOL.... that covered that then.
Seriously though, many of us don't read T&C's and wing it. Here customer service isn't a redeeming quality, and companies employees have them under there pillows, and can quote chapter and verse at anytime. So largely we only have ourselves to blame if we Switzerland ourselves... still doesn't help us not feel peeved though.
Then stop moaning about it on EF like a b##ch