I’m using the backpack and the bag. They never scanned more than the few items on top of the backpack. But all the meat is at the bottom of the bag and they often scan at least few meat packs.
Where?
I regularly self scan my shopping list with the the laser thingy, arrive to the checkout, scan the QR there and pay.
I think it might be where you have to scan the contents of the trolley at the self checkout rather than the Passe Bene thingy.
They still allow that, but some, such as coop, won’t allow a trolly where the customer wants to scan products at the self checkout.
Some supermarkets won’t let you take a trolley to the self-service checkouts - because it’s easy to forget to scan some items - especially if you putting scanned items back in the same trolley.
Weird. So no self check out of big shopping? Actually it doesn’t have to be all that big to break your back, does it.
Elderlies and others with a walking problem are also not wanted at the self check out?
Sorry? It’s got nothing to do with that.
A full trolley will both block a self-service checkout for a long time and provide greater opportunity for theft.
I thought that was obvious.
I think it depends. Occasionally we do a big shop at the out-of-town Coop at Volketswil and, whereas we use the Passebene scanner, there is no restriction on the scanning of individual items, even if in a trolley.
If it’s a big supermarket with tons of space around the self-checkout, no problem, but if it’s one of the teeny-tiny shops in and around the city, I could see a trolley would be an issue.
The biggest opportunity for theft is a big trolley full off stuff scanned by the customer using the hand held scanner and they’re still allowed through the self checkouts.
The main reason for not allowing self scanning of big trollies of stuff at the self checkouts is the amount of time it takes to do and thus blocks a checkout.
It it’s done at the served check out it blocks one of those.
So is self check out invented for speed? I thought it was for saving staff. (Which with all the control and helping hands is not really achieved either or am I wrong here).
Seems to be both. There is space taken from a couple of manned cash desks, which is used to expand the space which is replaced with perhaps 10 or 12 self checkouts (in bigger supermarkets) then they are manned by perhaps 2 or 3 floating staff which are on hand for age checks when buying booze, spot checks and handing out the stickers / promotional coupons.
By comparison, self-check in my local tiny Coop actually takes longer if you get tapped for a spot check or you’re buying alcohol because you have to go and hunt down a member of staff to click you through. On the plus side, you could rob them blind and they wouldn’t know.
I also think it depends. Maybe it’s in the big supermarkets during rush hours, that they forbid you to bring trolleys.
We have nobody present at self check-out area in our Migros to permit or forbid you anything.
Shoplifter’s really use Cumulus?
A futile endeavor, eih?
Shoplifters cheating with handheld scanner (“forgetting” to scan some items) definitely do.
I see this shoplifting in automated cashiers a kind of Ricardian equivalence – what the supermarket wins on not paying personnel at classical cashiers, they lose in additional shoplifting…
In some countries, (some) supermarkets have cashiers that are there to actually talk to the old customers - as a type of social interaction. Migros, being as ‘social’ as they are, could invest some money on that, instead of on an useless art collection…
p.s. (re. the first point, obviously, not that I am approving unethical behaviours!)
Migros started that 2022. It’s called “Plauderkasse” (chat-checkout).
Unfortunately so far only at two places it seems.
It’s being rolled out at Coop nationwide:
The aim is to offer customers greater shopping convenience. The self-checkout service, which is primarily aimed at customers making small purchases, will be optimized with this measure.
The payment process should be more fluid, says Berger. Scanning items from a shopping cart is time-consuming at self-checkouts. “Especially during high customer traffic, this can occasionally slow down the payment process for other customers in that area.” In other words, anyone who wants to pay for significantly more than just a basketful of items will have to resort to the staffed checkouts.
I don’t think so. In the popular locations there is always someone watching closely. In our village the security guys suddenly appear before lunch and disappear afterwards.We have two self service terminals in the snacks department near the entrance and I remember I saw two employees during the lunch time observing one terminal each. I think they perfectly know what they are doing. The housewives with small kids or old people shopping at 10 am won’t steal much, if anything. They are watching closely when sec kids and workers come to buy lunch.
probably having lunch at Migros
I’ve also noticed that they do watch the school-kids at the self check out very closely. Not an easy task as they are usually in loud, chirpy groups.