Type 1 Diabetes

Medtronic Diabetes Customer Service in Switzerland

If you need assistance regarding Medtronic diabetes products or ordering supplies in Switzerland, you have several dedicated customer service channels available.

Customer Service Contacts

Purpose Contact Details Availability
General Inquiries & Orders [email protected] Office hours and via email
Technical Support +41 800 633 333
[email protected]
Mon–Fri: 8:30–17:00
24h for emergencies
Customer Service (General) +41 31 868 01 11
[email protected]
Mon–Fri: 8:00–17:00
  • Technical Support: For urgent technical issues or emergencies with your Medtronic diabetes device, you can reach the technical hotline 24/7.
  • Product Information / Orders: For orders, insurance queries, or general product questions, use the dedicated Medtronic Diabetes Switzerland email or call during office hours[1][2][6].

Mailing Address

Medtronic (Schweiz) AG
Weltpoststrasse 5
3015 Bern

Further Help

  • For issues related to orders (e.g., returns or consignment), you can also contact: [email protected][8].

Tip: Always have your device serial number and customer information ready when contacting support to speed up inquiry handling.

If you are a healthcare professional, there are additional direct lines—contact your designated Medtronic representative or use the technical hotline for urgent needs[1][2].

Sources
[1] Kontakt | Medtronic Diabetes Schweiz Kontakt | Medtronic Diabetes Schweiz
[2] Nous contacter | Medtronic Diabetes Suisse Nous contacter | Medtronic Diabetes Suisse
[3] Kontakt Medtronic Schweiz Incorrect Browser
[4] Customer Care - Medtronic Incorrect Browser
[5] International Locations - Medtronic Diabetes International Locations | Medtronic
[6] Kontakt Medtronic Incorrect Browser
[7] Contacter notre service clients - Medtronic Incorrect Browser
[8] Kontaktformular - Medtronic Incorrect Browser
[9] Contact Medtronic Diabetes Incorrect Browser
[10] Contact Customer Care | Medtronic Deutschland Incorrect Browser

1 Like

Thank you, sadly the pharmacy didn’t have any and couldn’t order them.

Maybe try a bigger pharmacy.