Still doubt it. E-banking allows the bank to reduce the number of branches and tellers. Peanuts compared to the costs saved by the bank thanks to E-banking.
It's all peanuts, but when you put them together, you get a packet
Of course we do, but I doubt UBS will waive their fees just cos we replace the batteries ourselves.
Yes, but banks hardly need any excuses to bump up their fees...they seems to do it regardless of any cost saving features they put in place.
UBS CardReader KOBIL HCU0F00
Despite the illustration on the back of the device I took me fairly long to understand how it works.
I finally found it out: While putting a pens mine into the hole and pressing it down, slide the grooved battery cover placed on the lefthandside to the right.
The battery pack will eventually slide out from the case's side.
So, by pressing down the pen's mine you unlock the battery drawer, which allows it to be removed.
Be aware that not only one but two batteries of the type CR2025 are required. Good luck!
As many others said, you can replace it behind the card.
Nice about 'call them and demand a replacement or you close your account'. I lost mine, when I asked for a replacement they said 50 CHF. I tried to say something like that and they answered, up to you... Guess as just another salaried grunt I am not worth much to them...
Yes you receive a replacement card reader for free.
Can confirm you need two CR2025 batteries, available from CoopCity. To open the reader you must remove the card first. An arrow will appear labelled Batteries. Push the plastic bit indicated by the arrow using a screwdriver and a plastic battery holder will protrude from the right hand side. Pull the holder out. Replace the batteries.
Simply phone and they will send you a replacement immediately.
It seems that UBS wants to change the card reader rather than have you changing the batteries. I am on at least the 4th version of card reader. The latest one is smaller and the card no longer fits all the way in.
As others have mentioned, just call the UBS customer service number, they will ask a couple of questions about you and the account details then they will pop one in the post.
I just brought mine to UBS at Zurich airport before a flight last few weeks, gave it to the cashier and within 2 min I got a new one, ready to use, free of charge...
that is true. Take my battery replacement costs, and yours, add it together with
what this guy did , then some
small costs here and there , and it really adds up to a not so insignificant sum to UBS!
I think mine is on it's last legs, so thanks for posting this useful question.
Plug the UBS into the USB via the SUB BUS.