Where to find service manual for washing machine

Hi

The display of my washing machine is made of a dot matrix and since a few months some lines or columns have problems. But not always in the same place, can change after 2-3 weeks, so I’m thinking it could be a faulty contact and some cleaning should do the job.

However I can’t figure it out how to detach the control panel without breaking it, and I can’t find the service manual despite trying the usual ways (Google + a few known websites for manuals). Does anybody know more? TIA!

The model is V-Zug Adora SL 268:

https://imgsrv.toppreise.ch/img/191125/720 (EDIT: big picture)

You won't find a manual on how to disassemble the machine. That's just not available to laymans.

You can input your FN/SN number here and you'll get an exploded view drawing indicating where the screws are.

As yours looks like a machine I used to have, there should be two screws in the back of the machine, you can then slide the top backwards and access all the connections.

We had one like that too and I seem to remember it was pretty straightforward to gain access to the front panel - which makes sense as it's something quite likely to develop a fault.

We have a very similar Zug Adora machine (perhaps it’s even the same one).

I was able to find a .pdf file for the Adora SL machine in English:

https://www.lavorent.ch/upload/files…SL_EN_2011.pdf

It says it’s valid for the SL 268 version that you have. There is a troubleshooting section toward the end, etc. (check the table of contents). Good luck!

Not sure why Xonic groaned?

Anyone who knows anything about electronics would know that a humid, alternating hot/cold and vibrating environment is probably the worse conditions for a circuit board and associated connectors.

It's about as likely to develop a fault as is any other part in a washing machine.

As it's enclosed in a seperate housing, outside of the metal housing of the machine itself it won't get hot or cold or even humid. If our washing machine vibrates that much, something is broken.

Anyone who knows anything about electronics would know that there are connectors for this exact type of situation.

They should be pretty easy to take apart - try removing the washing powder tray first, there may be additional screws hidden there. You might also need to remove the top panel off the washing machine to get to the screws holding the front panel.

Not sure I specified amount.

I'm pretty sure there is some vibration in all washing machines.

I'm pretty sure there is no hermetic seal between the connector surfaces and the outside world.

Thank you all!

The top panel is blocked by the Tumbler but since the control panel can actually rotate outwards to become kind of a horizontal console, I was hoping that there was a way to just unlock the hinges. I will look behind the powder tray, good point!

I know the hardware inside should be vibration-proof, but since the problem is intermittent I am convinced there is nothing terminally broken there, more likely something loose or oxydated.

At some point the whole LED panel went dark and there it stayed for a week, we had to select the parameters by remembering the button sequences. Then it came back by itself, and I would like to avoid being in the dark again.

The replacement panel itself costs 400 CHF, plus the manpower... hence my desire to experiment myself

Should I find a solution I'll post it here.

Find something substantial the same height as the washer and after undoing the connecting screws, easily slide the tumbler across to the object whilst you work on the washer.

You'll thank yourself afterwards!

Not sure if it helps but we had a VZug dishwasher in our office that was always going haywire. There's a combo of buttons (two in our case) you can hold down and it resets everything. Might be the same with their washing machine models.

The reset trick saved us a multitude of times.

My fifteen year old AEG washing-machine that came with the apartment also stopped displaying anything on its display after a few washes.

I tried pulling the fuse for a day but even that did not help.

I don't think it's worth calling a technician for that one.

It does work, but it's a bit nerve-wrecking.

Don't let Xonic read this after his V-ZUG/AEG comments...