I don't see that you have a choice between VISA and MasterCard when reordering a card, but I see online photos that Wise Mastercard certainly exists. Maybe depending on the country?
You can contact the Wise team via email (see in help tab) or call them: +44 203 974 1320
There’s no email available. You need to log in (on your computer, not sure if mobile version supports it), go to: https://wise.com/help , scroll down and select “contact us”, choose “Wise card”, select an issue “something else” and you’ll see “email us” where you can drop a question.