Would be interested to hear anyone's experiences of using the app. I've had hausarzt model up to now and never wanted to do Telemed as I absolutely hate making phone calls. The app version is considerably cheaper and I wouldn't have to make phone calls so it's tempting...
Anyone used the Medgate app to access medical care? I'm looking at health insurance options for next year and considering a digital basic insurance model that would require going through the Medgate app before seeing a doctor (but if seeing a doctor is recommended then there is free choice of doctor).
I did.
Appointment in several languages is great.
But most times, they refer you to a normal GP as they cannot tell for sure what you have.
Hence you need 2 appointments.
So it is frustrating.
I switched to KPT which provide free teleline, free chat app, and a real GP as the first contact. I guess the first two would be only useful for getting sick note if I need it for a little bit over 3 days.
If you have nominated a fixed general practitioner then you dont have to call them up but you can if you want. One of the cheapest is Avenir (Medbase) which I have taken.(primaflex model) https://www.krankenkassenversicherung.ch/avenir/
I have been using sanitas telmed for one year, and due to some problems I am having I used it a lot.
This is how it works for me. The first time I had to either call medgate or write them. Then they made me talk with a doctor online. After talking with the doctor 10min they told me I should visit a GP. They proposed a GP to me which rejected me, then they allowed me to look for any GP I wanted.
From that point, the GP would make referrals, then I have to go to the medgate app and notify them that I will visit a doctor because my GP referred me. Then they register the doctor as "current treatments", but with an expiry date after 3 months... so it is a bit annoying because every 3 months or so I have to tell them I am still visiting doctor A, B, C.
The good thing is... you can talk with a doctor online and even get prescriptions without visiting any real doctor, which makes it cheaper if you have something easy to treat.
Now, in my case it has been a bit annoying, but I more or less got to see all the doctors I wanted and everything was covered. For next year I am thinking if I should change to free choice of doctor to be honest.