Buying goods from UK - what are the import duties?

Daily Life, Swiss News and General Topics
21
Thank you to everyone that replied and helped me.

Yesterday (27/10/22) I received a letter dated 17/10/22 threatening me with legal action if I did not pay. I have sent four emails and called them multiple times with no response, but finally this morning I received an email (10 working days after the first; ie within the time period promised by them) saying;

"Having reviewed the above mentioned invoice(s), we can now confirm that a credit of 29.95 CHF has been raised.

FedEx trust this concludes the matter, however should you have any further queries please do not hesitate to contact us."

I haven't paid but I guess the "credit" is for their internal accounting purposes.

Take home points for me;

1. Photograph import paperwork when it arrives - in particular note the waybill number in case need to complete the online form mentioned by Xonic as it won't send without

2. Don't blame everything on Brexit (I jumped to that conclusion early on having not had a problem with this type of import before)

3. Keep cool and post here if problems arise!

Thanks again

22
Thank you! I did find this page, but initially I would not have been confident enough to contest like this until I had help (from this forum ) to determine that tea does fall within the 2.5% VAT bracket. Also I stupidly threw out the paperwork-and therefore the waybill number- and FedEx do not quote this on their invoice (not very helpful). This is one of the few key items needed to complete the form.