I contacted the seller who told me to **** off and that I should have checked more thoroughly. Not sure how I could have as we agreed on it?
Do I have any recourse or realistically am I screwed?
So I bought a car a month ago. Car is working fine but was advertised as having a manufacturers warranty until September 2024. It turns out that having spoken to dealer this incorrect and in fact it runs out this year. The date/year was in the contract I signed.
You'd have to take it to a lawyer and decide if it was worth progressing. But what would your possible end point be ? The car manufacturer wont shift, you won't get a new warranty. Maybe you'd get some money back through the courts but it would be a struggle.
I'd just accept it.. and leave negative feedback wherever the car dealer advertises.
I'm not quite sure what you mean by "the date/year was in the contract I signed".
If the contract stated that the warranty runs out this year, then I'm afraid you're probably not going to get very far as the view will be taken that you should have read the contract properly before you signed it, and by signing it you declared you understood the contents. Caveat emptor.
If the contract stated that the warranty runs out in September 2024, then I would be asking them to offer an extended warranty (whether OEM or after-market) until the date agreed in the contract.
Hi, I should have clarified, the contract explicitly states the date that I agreed with him, so we both signed on it. I did ask about an aftermarket warranty as a compromise and he was not having any of it.
Really frustrating as I do not want to run the car without a warranty and this was a large part of me purchasing the car.
I wouldn't worry so much right now. Let's cross that bridge when you have a bigger warranty issue in the meantime.
Ask the dealer or manufacturer what it would cost to extend the warranty by two years, or to get an equivalent insurance. That's what you could hunt the seller for using the courts. Alternatively, you might be able to undo the sale because the car doesn't meet the contractual criteria but you'd have to pay for any kilometers driven by you; this seems much more complicated though.
ETA
And check the small print in your contract.
My posts seem to go into a moderating queue so quite slow!
So basically I don't have a lot of recourse? This country is quite bemusing sometimes, cross a shop/organisation in any way and they seem to have a lot of power.
But for consumer protection in the fact of what looks like to be genuinely open and shut "wrongness" it seems quite vague!
This was my reply but it seems to have gone away up the page. Random.
Find out the price for this warranty extension and if it's possible to buy it. Then write a letter to the seller asking that amount of money to honour the contract and/or a dissolution of the contract (if this is an option for you).
Give a deadline for payment/decision and then threather to start a debt collection process.
Or if you have legal insurance and the amount is big, use them
Sorry but I do not understand; "the contract explicitly states the date that I agreed with him" so everything is OK?
Can you please tell us the actual month and year written in your contract?
Warranties by third parties are basically a waste of time, they either cover very little or are very expensive for a bit better coverage !
Manufacturers warranties are completely different.
Read the contract, all is contained here as to what you can do, especially if you signed the contract.
Ignorance is no defense.
The warranty we discussed and was written directly in the contract was with the manufacturer.
The contract we both signed states the date that I want eg September 2024. This is what he is not honoring. The manufacturer does not sell an extension service directly (I checked with them).
So from my perspective we both agreed something (it was in car advert I still have, whatsapp messages and in the contract) and now he is saying actually sorry it was a mistake it doesn't count.
Time to contact your legal insurance or get some legal advice. A contract is a contract, there can't be a "mistake, it doesn't count". Full manufacturer warranty costs into thousands of chuffs per year. The dealer did not deliver on his contract.
Also don't think waiting until a repair comes up is a good idea - you will be told "well, we told you the warranty expired, it's too late now" and waiting for it just means you are accepting the situation
P.S. Is this is a franchise dealer? (because typically only franchise dealers can extend manufacturer warranties)
No I think its a private seller (or at least I assume he is). I don't discount the possibility that the mistake was genuine, and I really don't want to be a knob about it. It's a relatively expensive car (50k, over double that new) and capable of bills which I previously thought I had more coverage off....
Does the contract specify a warranty until September 2024 ? Is your problem only that it is not a "Manufacturer's warranty" but a warranty issued by that dealer? Important is that there is a description of what is covered.
Yes the contract specifies the month and year. My issue is that I want/need the manufacturers warranty because as others have said, 3rd party warranties are essentially useless.
Oh and the contract specifically states that the warranty is with the manufacturer as well.
So you are fine then, ask him to honour the warranty, pay compensation as their is no warranty or sue him
Yes, if you have legal insurance this shouldnt be too difficult to resolve and you will not have to have the blunt conversations yourself, that is what the legal side of it is for. Contact your legal insurance who will probably ask for a copy of the contract then they will contact the seller and in all likelihood resolve the problem.
If you dont have legal insurance, I would explain to the dealer that there is a valid contract between yourselves highlighting that you have a manufacturers warranty until 2024 and this must be provided, otherwise you will proceed down the legal channels. This should hopefully kick things into action as he will know if he goes down the legal channels he will lose the case and have a lot more cost to deal with.
But do you have a third party warranty or not?
Is the problem that:
A - contract states warranty until Sept 24 with the manufacturer but there is no warranty beyond 22?
B - contract states warranty until Sept 24 with the manufacturer but there is warranty with third party?
K