It may be cheese to you but still if you want to eat the cheese usually you have to pay for it and when you buy a SBB ticket to Zurich HB you're paying neither VBZ nor ZVV. I know you may be riding on train with the ZVV logo. ZVV with some exceptions only covers Kanton Zurich even if trains go further as Zurich taxpayers are financing it. I'm not saying this cannot be confusing. I've bought the wrong tickets myself at times. For instance I bought a ticket to Spreitenbach Shopping Center. This is within ZVV. But I went there via Spreitenbach which is not.
And this particular piece of raclette happened to be expensive. The VBZ or ZVV got their desired payment in form of slice of pie equivalent to CHF80 and might enjoy licking their fingers being well fed by naives like myself. But hey, good salaries compensate for a silly loss and why not to feed the system further right ?
...where it says: Can I use my ZVV travelcard for journeys which are partly outside of the ZVV territory?
That depends on the scheduled stops on the route you take. Whenever you travel into or out of the territory of the ZVV, its zone tickets are only valid from the first or to the last scheduled stop within the zones you have paid for.
Example: you own a ZVV NetworkPass for ALL ZONES and you want to travel from Zurich to Chur. In this case, you might take a semi-fast train whose last scheduled stop within the ZVV territory is Pfäffikon (SZ), so you would need to buy a railway (SBB) ticket from Pfäffikon (SZ) to Chur. Alternatively, you might take an express train with no intermediate stops on ZVV territory, then you would need to buy a railway (SBB) ticket for the whole journey from Zurich HB to Chur.
If you're sure that your wife asked for the right thing, but then was told/sold the wrong thing then your only option AFAIK is to find the ZVV/VBZ/SBB sales clerk who sold her the ticket ASAP and make them acknowledge responsibility for the mistake and then get the fine repealed.
Same sorta thing happened to a friend of mine, he needed a month long anschlussbillet (zone extension) for the Goldkuste side of the lake, and was sold one for the Thalwil side of the lake. He only found this out when he was on the Forchbahn two weeks later and was fined. He then tried to find the ZVV sales clerk, who was of course completely oblivious (note, "swiss") to the miss-sold ticket and my mate was left with a hefty CHF120 fine because of some damn tickitier being incompetent.
Like I said, follow it up ASAP and make sure that you get this thing cleared up, you don't want to leave the sales clerk any time to "forget" his bodged transaction.
Logical. They're different companies. If a passenger can't work this out, perhaps they need an adult to accompany them. I'm suspicious of the number of Swiss-bashing posts on this thread when the real answer is a little more obvious...
Seems like Mrs Rightousness is spreading the groans like no one's business on this thread and just cannot articulate herself why or is this just a moment of oblivion to move the finger away from the GROAN button ???
This user groans at sandaleen for this post: ElieDeLeuze
This user groans at jacek for this post: ElieDeLeuze
This user groans at jacek for this post: ElieDeLeuze
This user groans at JamesGuthrie for this post: ElieDeLeuze
This user groans at zürihegel for this post: ElieDeLeuze
The ZVV (Zurich transport tariff union) is quite unique. Using a single ticket, travel is possible on trains, trams, buses, ships, cable cars, river boats, rack railways, funiculars, and trolleys within Canton Zurich .
It becomes complicated when traveling outside Canton Zurich. Most of the complaints voiced in this thread pertain to journeys commencing or ending outside ZH, e.g. Baden (AG), Spreitenbach (AG) or Sargans (SG).
Anyone know another metropolitan area where single ticket travel is possible across several transport types and service providers?
Can someone get her the hell out of here? She went back and wiped the contents of most of her EF posts leaving more than a few fragmented threads. Apparently groans are the alpha and the omega of her contributions to EF.
The problem is that many foreigners who come to Switzerland are not familiar with the transportation system whereas a risk of making mistake is often inevitable in almost every situtation. This is something that we learn sometimes hard way via paying fines. I found myself personally in similar situations when buying ticket for one zone and mistakenly travelling by boarding a wrong train to the end station in other remote area, which was the next station and it was not covered by the ticket. I came across a few inspectors who are more lenient than the others and can accept such blunder without writing a fine. On urban railway there is self control area where passanger is obliged to buy a ticket himself. On regional trains there is possibility to buy a ticket on the train from an inspector. I would be very happy if somebody who travels from e.g. Baden to Zürich by S-Bahn and want to visit Mythequai area has an option to get a tram ticket from inspector before being fined just for not having ZVV valid ticket!
Nah, why bother... there is life beyond the EF and today I enjoyed a long bike ride to and fro (Baden-Bulach) 60km distance and yet without a need to resort to public transport... just in case I would have gotten me in trouble with the above again
After reading this thead earlier today, I looked in the flyer in the bus with the prices for the various tickets. The ticket seller was partly right.
Your Wife and her mum CAN use the same card. correct.
Your wife has a halbtax. If her mum has Halbtax too, they can STILL use the same card, and only needs to stamp the ticket ONCE.
I guess, your 2 dogs would be able to chare 1 stamp on the card, otherwise I would think your Mum did not have a halftax, and the card should have been stamped once more.
I did not take the price list with me, so can not post the exact text here.
So why did you groan this newbie on his first ever post, in which he introduces himself and insults nobody?
You are nothing but a plague on this forum, Mr De Leuze, and, thanks to your hissy fit of post deletions, now contribute nothing of value whatsoever.
If you don't like the English language, and speakers of English, and cannot appreciate that some foreigners might not find it as easy to live here as you evidently do, then perhaps you need to find another place on the internet in which you can vent your rabid anglophobia, because the English Forum sure isn't the right place for someone with your attitude.
Now please go away and leave the forum to those of us who haven't got a bulb of garlic stuck up our arses.
To change the subject just a bit, i had a good experience of getting my ticket corrected with the SBB. I had bought a monthly GA (monate carte). Just after I bought the tickets at the station, which are 350chf with a Halbtax, I got an email from a buddy telling me that they were on special for only 200chf. Funnily enough, when I was at the station, the guy selling them said there was a special and tried to find it but then told me it was only for seniors. So I went back to the station that evening, and while the guy who sold me the ticket was gone, I told the woman at the counter that I was sold the wrong ticket in the morning and showed her the promotion and SHE apologized to ME! I was astounded! And she gave me my money back, in cash! I floated home! I agree that the SBB system is complicated, and have had my own frustrations with it's peculiarities-- don't get me started. But, I still think it is one of my favourite things about the country! To train to the top of the mountains and have a beer is something I have grown to adore.
Eh, I can rain on that parade a bit. I tried in vain to get that special 200CHF GA and the system refused to recognize my halbtax number or my customer number. The sale (action) disappears a few days ago and lo and behold, the system suddenly recognizes my halbtax.