Fiber cable doesn't fit in socket

Tech, TV, Mobile, Internet and Geek Corner
1
Hello everyone.

I recently moved to a new apartment, and I'm having some problems setting up the internet. The connectors for the fiber in this apartment don't seem to be the standard ones, as they are round instead of square:

I went to ask to the Salt store and they had no idea about it. I contacted Salt through email twice and no answer so far... Does anyone know what kind of fiber connector is this and what adaptor do I need? The cable that came with the Salt Box seems to be a standard APC-SC.

2
Well have you asked the apartment owner/caretaker about it?

3
There is no such thing as the standard connector, there are many different standard connectors.

Just open the thing and look for the manufacturers code.

4
I'll be honest here and say that when I first got a fiber connection the outlet had a a socket on the front face of it and I couldn't find anything to fit it. After taking it off the wall I discovered that the actual socket for the fiber cable was the small hole on the bottom of the outlet. Not my proudest moment of taking out tools to find that I should have just looked at the bottom.

Do you have photos?

5
Unless they are the owners.

6
Did a quick google search, but only found cables, not sockets. Looking at the different cable types, I could not see which socket type you have.

Maybe try emailing this compnay: https://www.fiberopticcableshop.com/fasm1.html

In the US, but maybe they can help. I would not start off by telling them you are not in US :-)

Also the building owner should know as previously mentioned, or the fibre provided.

7
Sounds like you're talking about the cablecom socket.

Are you sure the fiber has yet been connected from the main house connection to the flat? That's not done as standard but by the first tenant who wants to use it (=usually for free by the provider you choose).

Check sockets here (never mind this is a sunrise-page). Click on "Glasfasersteckdose" and then scroll down.

8
It looks to be an FC connector. Pretty uncommon and rubbish as it comes loose.

See here

You can see the 'key' in the OPs socket photo to stop rotation.

9
I actually opened the OTO and inside there seems to be a flipped Clik-LC (the Clik side should be looking towards the plumbing instead of towards the living room, so the connectors in the cable are the wrong ones too):

I contacted the landlord and they will send someone to fix it.

Thanks to everyone who tried to help

10
Isn't this one the cable which might fit?

https://www.ottofischer.ch/de_CH/ext...c/i/977971009/

11
Yes. This was installed the wrong end first. What a dumb electrician!