FOXTOWN & Chiasso: How to get the Swiss VAT (IVA) refunded WITHOUT using GlobalBlue?

Some friends will fly in to Zürich and then will go to Italy by crossing Chiasso.

They are planning to shop at Foxtown and asked me how to get the the Swiss IVA (VAT) refunded. First thing that I thought was Global Blue but it eats most of the refund in fees and other stuff.

Anyone here have experience on it? Is there an alternative to Global Blue?

No one?

I have sent an email to the Swiss customs and they impressively replied in a couple of hours that they just control what gets in and out of the borders but "tax refund is not their responsibility".

It's up to the shop, many will only do Global Blue.

As customs correctly pointed out, it's not up to them, they just control that the stuff has been exported and stamp the papers.

Normally, once you've got the papers stamped, you have to return to the shop to get the refund.

Exception for me has been with motorcycle parts venders who have known me for years, and trust me to mail them the papers, and thus forego charging me VAT, but that's rare.

Tom

I've had similar experiences to st2lemans, but when I bought a Clavinova in Saint-Claude (in France about 70km from Geneva) I just paid the shop the tax-free price. Although I'd never dealt with them before, they trusted me to have the docs stamped correctly at the border customs and mail them back.

On another occasion I again paid only the tax-free price when I bought a saxophone in Annemasse. In that case, someone from the shop followed me the short distance to the Swiss border in his own car to collect the docs as soon as they had been stamped!

Yes, they will do that in Ponte Tresa as well, but Foxtown is 15 minutes drive (or more, depending on traffic) from the border, and due to sales volume, I think that they only do Global Blue.

Also, they will have to declare the stuff at the Italian border, with almost 3x the VAT!

Tom

Why someone would declare it at the Italian border? Just remove all tags and receipts and then everything is used, no?

It seems that their only option is just GlobalBlue...

The Italian border is the Swiss border, in case.

Why to declare anything? Maybe because they see you enter the other State's official custom's declaration office? And officers sometimes - believe it or not - talk to each other?

They'll get you, boy. And if they do, they don't like you. Easy.

Because the GF aren't stupid.

Tom

Well, sincerely I have crossed the Chiasso border sometimes but never stopped there to see how each dogana are close to each other. But what if my friends are leaving by train?

On this same issue, so is it correct to conclude that Global Blue allows Italians to fool Guardia di finanza because they won't need stop by the Swiss customs at the border and thus not attracting attention from GF 100 meters away?

If you are stopping by the Chiasso's custom at the train station, how the italians from Como will notice that?

The Swiss will phone the Italians.

Tom

Of course they need to stop at Swiss customs, how else will they get the form stamped?

Tom