Health insurance sent my bill and repayments to my husband without my permission

As I’ve said in the title . My health insurance company needed my husband to sign a form to give me power of attorney over his health insurance , but I never gave permission verbal or otherwise for them to share my information.

Since he signed this form in January or early February, he’s had my health insurance bill sent to him in a named envelope and then today my refund for my new glasses was paid into his bank account not mine.

Surely this is completely illegal? I’ve complained in writing to them .

But to be honest I’m fuming 😤

What would you all do?

I really wouldn't be that bothered. I'd just write to them and ask them to send everything to me in future please.

This does not make much sense. There is no way for the insurance company to have your husband’s bank account details unless one of the two of you provided with them with them.

- Who pays the premium on your insurance and from what account?

- Check your documents, have you ever submitted any thing with his account details on it

- Have you actually instructed them to pay the refund to a specific account

Are you divorced or separated?

Tom

Most health insurances group family members under one contract - I have all the family together and reimbursement made to one bank account.

I guess this is what is happening for you?

If you do not like it then just ask them to put you on 2 separate contracts and manage that independently.

K

Thank you for your replies.

We are all with the same company, they have his bank details because they have to legally pay any refunds to him.

I am the main account holder , and everything has been sent to me for the last few years untill lately.

The glasses were mine, I submitted the claim for the money back and scanned it from my phone app, wrote a message from me and then he got the refund!!

He is now receiving bills for me . It’s sexiest really.

We are married and live together but still it’s really irritated me because it’s a breach of confidentiality!!

This seems to be a contradiction.

If you’re the main account holder then the account is basically in your name surely. So why would they have to pay any refunds to him on a separate account?

Which insurance company is this?

I totally agree but it’s the law here apparently . I won’t say the company because someone somewhere might work for them.

It's not the law and it's not sexist - it was obviously just set up wrongly and you can just ask them to set it up appropriately.

Probably some system update or whatever has got that bank account as yours both. You talk about confidentiality breach but about what? Did they tell him a diagnosis or something?

I would honestly not let stuff like this gt bigger than it is - just am admin error somewhere that a phone call/email/letter should sort.

Which insurance is this? There was an article in Bon a Savoir this month about one insurance insisting all holders in the family just use one account etc and how it turned out its not legal- I think it was Assura but not sure.

We all have insurance with the same company, I am the main account holder and the bank account is in my name. All correspondence, bills, refunds go to me (wife)... I don't know, it seems a small thing to get upset about if you're not separated.

Have you had to submit a tax return yet? If a joint one, it's in the husband's name, with the wife second (and I don't think you can change the order).

Yes and this is the case also if only wife works as a married woman you are always "person 2" on the tax declaration regardless.

Exactly, and this one does sting.

Both the insurance and tax systems assume that the husband is the main account holder/ head of household unless you tell them otherwise. In your case, you have already done so for the insurance, but there has been a clerical error somewhere, likely as not because the person processing the claim wasn’t paying attention and did the ‘default’ approach anyway, since the vast majority of accounts are set up this way. Politely pointing out the error in a letter is the way to go here.

For the tax forms thing, it probably varies by canton whether husband’s name is first or primary taxpayer is first. By default, the husband is assumed to be the highest earner; if this is not the case, then there is a form that you can fill out to reverse the designations. This is important, because it changes which tax rate is applied to whose earnings.

And you are right that there is a whiff of everyday sexism in all of this, but it is also how the system is set up here for historical reasons. Frankly, there are too many other important issues around sexism and money, like pay parity and pension provisions, to be concerned about to worry too much about the order of names.

Definitely varies by kanton - in Zurich there is only one tax rate after the joint incomes have been added and this rate is applied to the total taxable income. The system you describe sounds more like Germany but perhaps Vaud has it too (never did a tax declaration there).

That is what happens when you make the rules up and nobody else knows about them!

It’s an administrative procedure. The premiums are paid from your husband’s account and the refunds go back to the same account. Expecting the company’s automated system to know that you are special and they must handle it differently is nonsense.

The obvious solution is for you to set a completely separate policy, pay it from your own bank account and like magic the refunds will go into your account. Of course you’ll loose any benefits of a group/family policy but that is your choice.

What would I do? Wait till I'm no longer fuming.

Briefly check with spouse that we're both on the same page about this (and why it might matter, depending how we've privately agreed to arrange our finances).

Find out from the insurance whether or not we enjoy any "couples" or "family" discount, and are thereby regarded as one unit. If yes, ask whether our premiums would go up if we separated the account into two separate ones.

If there is a financial difference, decide whether that extra cost to separate the premiums is worth it (which is might be, for a particular couple) and if so, which spouse will bear the higher costs or how they will be split.

Once I had all that information, discuss with spouse and decide what we wanted to do.

If we then, being informed, decide to run the two accounts separately, then write a polite, factual, non-complaint letter (with all reference numbers) to the insurance company, stating that husband's info is ... and wife's info is..., and that they should please treat these fully separately, including for the billing. If there are children, specify whether these will now run under the mother's or the father's account. Both spouses should sign this letter - not because it is law, but because it is very likely to speed up the process.

How can it be a breach of confidentiality if it’s quite obvious to your husband that you wear glasses once you put it on?

Likewise in Ticino.

Tom

Everything is paid from my account as I handle the bills and my husband pays the rent .