Hey, I will be writing to our housing association to get some facts and rules around this. However the heating has been broken in our building for 17 days already... We've hit 17c in our rooms already, I'm intrigued how low it will go..
Obviously they will need to compensate the residence (in this almost new minienergie building!).
Does someone have the laws around this handy?
They claim they are waiting for a part to arrive today and it will be turned on again.. I'll believe it when I see it..
If that is a minergie flat, how can it be that cold already now? I live in an older minergie flat and have never had 17 degrees.
I'm sure you haven't, because your heating probably has not broken down? Its been 2.5c outside some of these past days in Sion.. The sun is certainly now helping, but its been blocked by clouds a bit this afternoon.. But the temp has increased now on the sunny side of the apartment...
Of course we haven't been ventilating the flat, but the air exchanger is always on and possibly even cooling the rooms now.
So you mean minergie standard doesn't magically create heat when there's been no heating for over 2 weeks?!
According to the Swiss Tenants Association (ASLOCA), a home must be “sufficiently heated”, that is to say, maintain a temperature of between 20C and 21C .
Source: https://www.mieterverband.ch/mv/poli…rme-stube.html
Should the heater be broken, the landlord/agency would typically bring in temporary/rented heaters…
I never have the heating on, or at least very seldom.
I propose you go to your manifold(s) and turn the in/out taps off entirely... and lets speak in two weeks how you stand..
These systems have a base level of heating always.. Turning off the taps will disable that..
Sheesh. I get a bill for the Nebenkosten. Wouldn’t you think that would be visible there??
I think a lot of this depends on where you live within a building. We've never lived in a Minergie flat, but have twice occupied the penthouse flat in a multi-storey building. In both instances we used hardly any heat at all, we rather profited from the fact that heat rises...
Just turn off the taps and we can talk.. After speaking with the heating repair people in my previous house/building, they made it clear there was a base level of heating always..
To get back on topic, I had a similar situation, I'm trying to remember where I got the information, probably mietverband, but we were used fan heaters that we already had then when the boiler was repaired sent a request for compensation to Verit noting the days the heating was off, it came out to about a months rent as I recall.
Sorry I cant be more specific but I'm fairly sure the info came from Mietverband and I seem to recall a table specifying how much you can claim and what regulation you are claiming under.
Thank you for that excellent info...! It took from October 20th to Nov 10th to get it repaired..
Now comes the other issues.. They drilled two holes into our hardwood floor and we need to run three noisy boxes as much as we can tolerate.. A humidifier, some heating system that blows air into the underfloor insulation (my guess), and a large fan where the manifold is.
The inconveniences continue....! So I can only imagine racking up even more compensation..
Nearly a new building......
Is that their temporary solution until the normal heating is fixed, or is that expected to be a long-term solution? It seems very odd that anyone would expect you to put up with that kind of noise long-term. Long-term exposure to loud noise tends to make people a bit crazy due to increasing cortisol (stress hormone). There is a page about the link between noise and stress and the negative effects of noise on health on the laerm.ch website. It seems irrational (and perhaps even illegal) for a landlord to expect you to put up with that long-term.
Hey, I did mention in the post that the heating was fixed already and temperatures are within the norm I would say. This is something they need to fix due to water leaking from the upstairs apartment's heating system into the insulation layer below our floor. So it's a drying process and only temporary. Could be up to two weeks they said, perhaps less. Depends on how long we can run the system without my wife going crazy.
They also need to replace part of the wood flooring now, due to water damage (I can't see any frankly) from the humidity below it. I have compiled a letter which I am sending to them this evening about how things are progressing.
What's appalling is their lack of communication frankly. They have pasted one out-of-date notice on the entrance of the building to say some work would be done on Nov 1st. Of course, the heating still didn't work till the 10th when the final repair was put into place.
Let's see what they offer as compensation, but it easily should mean two months of free rent at this point, even by legal standards. I am going to write my legal insurance also, to see what advice they can offer.