Still looking for other opinions in case anyone's been yet...
Do they offer breakfast all day? That's one part of the diner culture Europe always leaves off and it's too bad as it's the best part of most diners. It's probably not profitable enough though.
I don't need to spend big bucks on something that will taste equal to a McDonalds burger once I add the ketchup...
If people want to spend a lot of money going out, they won't buy a burger - however fancy it may look like (I'm not sure even I could taste the difference between a high-end burger and one made from PrixGarantie meat).
If they want quick and cheap, they go to NewPoint or McD. Or some Asian take-away place.
If they want to splash out cash, they go to a proper (ethnic or not) restaurant.
But a "Deluxe" burger? That's a curiosity you try out once, maybe.
Unfortunately, no place can make a living in the long run from "try it out once" customers.
That just does not work.
I'm happy being proved wrong when the place is still here same time next year.
Tom
Here's one . They've got almost 50 locations now. And the price range goes up from there. And in a city like Zurich where they all worship Americana and have the price sensitivity of a Russian Tsar, I'm shocked there aren't more of these places. But like you say, Heinz doesn't spell true gourmet (although there's nought wrong with it) and in my opinion they haven't quite hit home with the price point for the style of the restaurant.
He could just serve beer and peanuts and still break even.
I'll ask him next time what percentage of his business is burgers.
Tom
This is the best thing I have ever seen. $1.69 and a guy comes to your car and brings you a hot dog. Neeeeed.
Friendly service from er, a preddy lady amongst a team of er, preddy staff and a perfectly decent burger and fries. I didn't go for the fancy fancy burger as that's too easy. The setting is a bit upscale - as one would expect in Zurich: flower arrangements and nice furniture - and the bill came to about CHF30 including rounding up for the tip. I found the service friendly and considerate.
Never trust a food reviewer until you've had a bite there yourself, of course.
If you want fancy fancy go to a fancy fancy place; I was satisfied. Please, no food snobbery; it's a diner. If I'd wanted to stand outside or sit on a stool and eat a kebab I'd have gone towards the station. The HelvtiDiner does what it says on the tin.
Plus, did I mention the preddy waitress? "She's got freckles on her but t she's preddy..."
1. Turned up without reservation. The hostess just shook her head and gave us a sorry smile. "Not tonight, you won't...". After leaving with our head down, she came after us and offered that we could sit at the high table next to the bar. Yay!
2. The place is furnished as a diner, but I didn't fully feel that I was in one. If it was my joint I would have gone the "full monty" and go out on dressing the staff, have the neon lights, playing the 60's music etc.
3. Our waitress was friendly, also spoke english. She took our order and brought out our drinks straight away. ... then she came back three times. Once to take our order, and twice more to confirm what we ordered.
4. My wife ordered the chicken skewer, which came with some grilled vegs and a spud. The chicken was salty and dry, the spud was cold inside and the veggies were way too thickly sliced to cook through properly. Not recommending this dish.
5. I had the burger, the Swiss prime beef one at 16.50 a pop, with extra cheddar. Decided not to risk the wagyu with double the price. If they can't make a decent burger with "ordinary" beef, then the wagyu won't make much difference...Side order of fries and spicy bbq sauce. After the second bite I realised that they forgot the cheese. After complaining, the waitress apologised and they made me a whole new burger. With cheddar this time . I have to say that the burger was really good! Juicy and tasty. The buns were proper with sesame seeds on top, very slightly toasted, not falling apart the first time you bite in them. (Yes, I eat my burgers with my hand, have not been completely Switzerlanded just yet...) The fries were nicely cut, not the shoestring french style, but more the chunky ones with crispy outside and soft and warm inside. With the spicy bbq sauce, yum!
6. We skipped on dessert...my wife was skeptic after her chicken and i was just full.
All up, I would definitely recommend and go back for the burger. It beats Lion's or JJ's bar far. Haven't been to Goodman's though, but I think that establishment is definitely a different cattle of fish.
The service needs some imrovements. Although they were friendly and attentive, not really a common trade in Zurich, they need to learn remembering orders. I hope they will improve on that, without losing the friendliness.