Hotel H+ Zurich

Apparently this hotel is at Badenerstrasse 537 in the Altstetten district of Zurich, Switzerland, opposite the Letzigrund Stadium.

We have been booked for some months for 2 August. We have been trying to contact them to cancel one of our two rooms but no one answers the phone. Email looks funny as [email protected] so haven’t tried that yet.

Does this place actually exist or is just a scam?

Better find a new hotel to stay at.

ooops, yes. Since May apparently (according to an other site). When did you book?

edit: They’ve been bought. Article says nothing about closing down.

Thanks everybody. We’ve found a room not too far away at a not-unreliable price. We hadn’t paid for the first one, so nothing’s lost.

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I live around the corner, the H+ hotel has been closed for a couple of months and is being heavily renovated, though it isn’t clear if it will reopen as a hotel or turn into offices.

Unbelievable closing down a hotel without informing/cancelling pending reservations! Who wants to arrive at a building site. In the middle of the night after a concert for example.
Unless of course Bowlie never had his reservation confirmed.

We had it confirmed. But the H+ company in Switzerland no longer exists. Apparently the German H Hotels have taken over.

you seem pretty cool about it. How do you think you had felt standing in front of a building site?
I find it incredible. I’ll definitely not book any H Hotel in what ever country after hearing this.

Seems the Swiss had this “après moi, le déluge” attitude.
What hotel did you book now? Maybe someone in their neighbourhood can tell you if it’s still open - or which doorbell to ring if it isn’t. :grinning_face_with_smiling_eyes:

The Zurich Tourist office has confirmed the H+ has closed and our new hotel is open.

We had a few breathless moments when we couldn’t get them on the phone and we couldn’t find out what was going on. I think I said “oh shit” about a million times. We had planned to arrive just after 2PM with the concert starting early evening. Finding something at the very last minute would have been difficult but we would have found something. TIS.

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We stayed in H+ Hotel in Engelberg in June. They have very good breakfast.

That one is still there under new management. We called them asking about Zurich hotel. The guy there spoke excellent French.He confirmed the closure as he had been working there when it closed. He also gave recommendations for other nearby hotels. Not just one but three.

Did he say why the Zurich one had been closed down?

No, he wasn’t aware of that. He guesses it will be refurbished and will reopen.

it happens also with Huttes… i got a voucher (coupon) for a weekend in one of the most isolated’ Huttes in Wallis. Right before the COVID. Then pandemia happened. And then a broken arm. … So…3 years later, I called and they told me " oh, no! too bad… we are the new management team. The previous Wirthutter (or however you call them), cashed it out, so it is void …

I thought Huttes was a hotel :grinning_face_with_smiling_eyes:
They are Hütten and the person running it is a Hüttenwart. Just in case you win a voucher again some day.
I think it’s a big difference if a voucher loses it’s validity after 3 years (they normally have an end date actually) or Bowlie booking a hotel and it disappears within a couple of months.

Vouchers for goods are valid for five years, those for a service are valid for ten years, yours is valid for ten. This validity can’t be shortened, says article 129 Code of Obligations. However, vouchers for a nominal amount (think Apple Pay et al) can indeed have a shorter validity.

The new Hüttenwart is probably the legal successor of his predecessor, and as such likely still obligated to host you.