We regularly order cosmetics from this US producer, and the value of the package is always the same ~100 CHF.
So far, we never had issue with customs, but this time they want us to pay 30 CHF (we got a notice from Die Poste).
The producer says their order is packaged in the same way, and using the same carrier.
Is there any way to figure out why we have to pay such a high fee for a handcreme?