Is TWINT down for you too?

Just tried to pay and app fails to connect. I have the UBS version.

Mine too. No connection but you can still pay.

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“The UBS TWINT app is currently unavailable or only available to a limited extent due to technical issues at UBS. UBS is working full steam to find a solution as soon as possible so that you can twint again without any issues. We will inform you about the status of this message.”

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I’m with ZKB TWINT. I pay all my parking requirements with TWINT and their latest version won’t let me automatically use GPS to indicate where I am parking with the message “The current location could not be determined”.

After some frustration I found a compass icon in the bottom right of the parkway app where TWINT sends one. This works out where I am and I can park again…

Maybe your Twint app doesn’t have access to GPS because it is forbidden in Settings?

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There’s a idiotic default setting in Android that app permissions are revoked if you don’t use them during for 2-3 months :confused: The only upside is that this idiotic Android default setting can be deactivated.

Are you sure it’s only 2-3 months? I thought it’s more like a year.

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UBS Twint is working on my iPhone 12 atm.

Not sure. twint lost the access to GPS after summer vacations. I don’t use it daily for parking but at least once a month.

Same happened to uber. I don’t use uber in Switzerland, only when traveling. I learned about the app not having access to the GPS at a very inconvenient time.

Some gossip via inside paradeplatz. Apparently, it was an AC failure:

Insert jokes about home office, offshoring or the sanctity of weekend.

If they can afford millions in bonuses, they can afford reliable equipment for their datacenters!

UBS Twint has been unreliable since then and today has been failing to load certain features.

Last Saturday around noon, both my UBS credit card (VISA) and TWINT failed. Mastercard avoided a failed supermarket visit.

It starts to look like the system fails with above average load (Saturday shopping).

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4 weeks ago they converted their CS customers to UBS. A coincidence?

Yes, it seems TWINT is currently experiencing issues. Hopefully, their team resolves it quickly.

I think it’s a bit more than just “a team”.

I used UBS Twint an hour ago without issue.

Transactions seem to work but transaction history is regularly timing out. Have to refresh multiple times until it loads.

I haven’t paid or received any money today, but my history is working fine (Migrosbank).

Yup. Mine working now too.