I've been sitting my ass down here for the whole afternoon waiting for them. Can't even do shopping for dinner !
Now it is 6pm and they didn't show up. Not a single word came in my mobile.
So I called. They said they will be here in one hour !
What are those people doing !!!!!
Kept seeing the title of this thread and wondering who Louise Ikea was.......!?
Rang the depot to find out what they were playing at but the guy said they had filled in a chit to say I was out when they called at 14H. Ran out of German-punchy argument at that point so the hubby had to call them.
They delivered the next morning at 8am.
Last night when we were at the delivery-service counter, things was not right already.
The stuff at the counter was super slow, and not familiar with their system at all. But he was busy with making jokes with his fellas.They all speak French.
We waited for 20 mins. Then it took us another 20 mins to have our request made.
Then on the agreed day they didn't turn up. I phoned to ask what was up and they said my street didn't exist as they couldn't find it on their TomTom. The lady asked me, could it be that it's a new street, maybe it's too new to be in the system. I cynically replied that the house had been here since the 15th Century and the street was probably a bit older than that but obviously not as old as IKEA's TomTom. The lady failed to spot the cynicsm and said, that would be the problem then, I should have told them it was a new street but that they were downloading new software. I told her that I had explained exactly where it was and really almost lost my patience.
At the next attempt they again failed to deliver. When I called it was because they had tried to deliver at a time that vehicular access was restricted and they hadn't been able to drive into the street. Again, I told the lady that I had explained that to them and she replied that it was only written on her copy but not on the driver's. I wondered whose fault that might be.
The next time they came they did find the house but they had the wrong stuff. That's when I started trying to cancel my order but IKEA insisted that they can only take stuff back after it's been delivered as they cannot delete it from the system.
That day IKEA lost a customer for life.
Poor you. IKEA might think they did you a favor as they didn't charge you for 3 times for the deliveries they made.
Tonight we have a good reason to eat out ! IKEA Should pay for it !
finally! Delivered !
Actually it was a wardrobe
Pfister rang our door bell at 6.45am, bloody [insert foulest swear word here] - and the furniture wasnt even meant for us but my dear neighbour upstairs who arranged for a 7am delivery.