Mass worldwide IT outage causes chaos

A software update caused world wide issues with flights being cancelled, delayed, banks are offline… In Australia payment systems do not work everywhere and in Germany already some hospitals are cancelling operations.

That must be a h*ck of an update!

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Cloudstrike, apparently has accepted responsibility and is distributing a fix. Apparently each and every terminal needs to load the update and do a reboot.

Edit:
It wouldn’t have happened on a Mac.

Which is the Apple server platform that support heterogeneous networks and complex applications :slight_smile:

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Notice From Swiss (LX)

Current information

Information about IT failure and operational consequences

The IT failures have no impact on SWISS’s systems, but SWISS’s flight operations are nevertheless affected due to disruptions at partner organizations and air traffic control. As of now, two flights from Zurich to Berlin and back have been canceled, and unfortunately delays and further flight cancellations are to be expected.

Is your flight affected by an irregularity?

Please check the current status of your flight before heading to the airport.

Save contact details, so we can send you important information about your flight quickly

Please enter your contact details at My bookings or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary.

Rebooking and additional information

In the event of a cancellation, SWISS will rebook you free of charge and usually automatically to another flight and inform you via your mobile phone number. If you do not receive a message from SWISS, please check the current status of your booking. Here you can also adjust the rebooking if required. Alternatively, you can also use the SWISS Chat Assistant.

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If you are rebooked onto the following day, please check our information about hotel accommodation.

Further information

You can find more information and tips in case of irregularities at short notice on our special page.

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Advice regarding air passenger rights can be found here

A few of our work based Microsoft services are down, seems like our IT colleagues aren’t going to be having such a chilled Friday.

I just got a blue screen of death on this work laptop. I got the usual MS email telling me:

Microsoft 365 security: You have messages in quarantine

Clicked through to review the message and then it went to blue screen. Rebooted and everything fine again.

Funnily enough, malware sometimes requires you to click a link that can then also possibly crash your computer.

This wasn’t malware, those emails come directly from the IT department and are flagged as safe. The crash was caused by whatever malfunction there is on the Microsoft server side.

The red flags:

  1. Highly paid exec
  2. Moved from California to Texas because CEO’s priority is politics, not software.

Competent people who jumped on the 2022 bandwagon of “low taxes” are back now in places they like to live. If the company is in Texas still today, it’s poorly staffed or understaffed.

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My US colleagues were just told by a US bank that this is effectively a cyber attack. So who is right/wrong now?

Airports in Europe are slowing restarting flight traffic.

Geneva had very few cancellations. UA cancelled both their US flights and a handful of LX and EZY flights to Europe. KLM seems very badly affected with all their flights cancelled. Lots of delays but that’s pretty normal these days.

I’m finally on the plane waiting for take off. Massive crowds at Zurich airport today. Long lines at certain desks due to numerous cancellations. I’d say a third to half of the flights were affected today. My flight has been delayed 1 hour but others have been delayed longer. The departure board had quite a bit of red lettering today.

Safe journeys!

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Microsoft and CrowdStrike have confirmed it as their own mess up.

A Microsoft spokesperson said: “We’re aware of an issue affecting Windows devices due to an update from a third-party software platform. We anticipate a resolution is forthcoming.”

CrowdStrike confirmed the outage was due to a software update from one of its products and was not caused by a cyber-attack.

Troy Hunt, a leading cybersecurity consultant, said the scale of the IT failure was unprecedented.

“I don’t think it’s too early to call it: this will be the largest IT outage in history,” he wrote on X. “This is basically what we were all worried about with Y2K, except it’s actually happened this time.”

Airline systems are down in Brazil. My boarding pass is handwritten.

What.a.clusterfuck

What a major world-wide IT outage !! & we cannot blame the usual suspects for it !! namely the Kremlin, Putin, the FSB, the GRU or maybe ( who knows ) just maybe the Russians activated a long forgotten Soviet ‘Sleeper Agent’ in Crowdstrike in order wreck havoc on all these Western Imperialists !!! :open_mouth: Lol :wink:

Can you imagine the sweat running off the guy who pressed “Enter!”
Then again, only this spring we had a hat trick from the chair side of the IT-department.
One, was an upgrade to each and every printer to lock the USB port. Network printers were not affected but 12.000 desktop printers were with the result that they could no longer be reached in any way.
Two, Some security update that locked all RAM card on slot one, never understood how that worked, hundreds of computers spent the day beeping the memory beep of death.
And three, not sure about the details but an entire branch of government went dark with no access to their custom software.
That is what happens when you pay peanuts for your IT guys, you get monkeys.

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Bond will save us !!!

I knew I have seen the logo somewhere before…

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Naaah, that’s actually complicated stuff the russkis who could have done it are long gone and are likely part of the team fixing things.