They're pretty decent and you get a UK sort code/acc number, same as a normal account. They're based in Isle of Man, Gibraltar etc so think about tax liabilities and deposit protection.
In fact I will close it this year but for other personal reasons.
Barclays did suggest switching me to one of these but their interest faded away for unknown reasons; I think they have minimum deposit levels
Also be careful about IoMan banks and deposit protection; a friend lost a lot of money in a dodgy IoM bank.
(they ask for a translation to English, but why not try it with a Swiss original statement in English?)
I’ve never had any letters, but we can’t switch to any of their newer accounts so are stuck with our original ones which are over 20 years old now. The savings ones don’t earn any interest these days so I emptied them into the current account.
I have an account with NatWest too, but I don’t use it much so can’t say if their policy is the same nowadays. Sbrinz, when did you ask them about it?
I asked earlier this year at Natwest in Bridgnorth, but I didn't have the proof of Swiss residence with me then.
I tried few years ago but didn't succeed. I really need one now again, I am non EU citizen. All UK banks wanted me to be UK citizen, whether living the the UK or no.
I wrote a summary in German >>here<< .
In essence, it ́s a matter of luck and largely depends on the clerk you happen to deal with.
I also used the help of a friend in the UK, whose address I used to open the account. It seems that standard "UK-resident-accounts" are free by default, while other scenarios sometimes attract fees - it doesn ́t seem quite consistent to me.
If you need a UK-address, it might be possible to use www.boatmail.co.uk or similar (there are many mail-forwarding-services out there).
Good luck!
Also, by involving your friend you might make him a 'financial associate' in the eyes of credit agencies as you'll be sharing addresses.
Just saying, this is not the best way to do this. TSB, Natiowide and First Direct all let you open a UK current account and let you keep it if you move abroad but not open it without a current UK address. For that, you need an international off-shore account which is easy to get and gives you a proper UK bank account and sort code same as you'd have with any current account.
I did this for fun, really. More like a "proof-of-concept" than anything else.
I use the UK account for occasional GBP payments (online and when in the UK). Only with an own UK account is it possible to use currencybrokers (such as currencyfair) to exchange CHF to GBP, which can then be used for local payments when in the UK.
I also declared the account in my Swiss tax-declaration (even if there are only a few hundreds parked there).
But I see your point - I wouldn ́t use the account for any major matters, such as saving. For that I would also prefer 100% proper accounts w/o any "tricks".
So we called and assured them it was OK, and did it again online. They rejected it again and sent us another letter.
Barstewards.