What are peoples reviews on Salt Fiber? Does it work well, has there been issues? Pros/cons, recommendations/steer clear? It seems the best deal at the moment, and I am about to sign up, I think, but want to hear first hand reviews of the product.
Thanks
My opinion is that it's a good deal, the speed is more than I ever need (although my son sometimes uses it for his online gaming), and the package with all of the tv channels is great.
I've only had minor niggles in the time I've had it (four years, I think?), most of which I could either solve myself or were resolved within half a day. The biggest problem I had was when the internet access was gone, but that seems to have been a Salt-wide issue (mobile data wasn't working either, and my phone's also with Salt). That cleared up within an hour or so, all on its own ...
A few people have posted about issues with VPNs, or specific configurations they loved with other ISPs which were not easy to set up with Salt, and a couple have had horrible customer service experiences (although, in marked contrast, I've always had great customer service experiences with Salt - especially when I drop into the local Salt store).
So, overall, very happy Salt customer.
For that price, Internet and TV and phone is great value.
Works flawlessly, with great speed. Never had slow connection despite xbox, netflix, couple of work laptops, ipads etc all consuming internet at same time.
Just connect your devices to the appropriate wifi (5 or 2.4 ghz) based on distance from wifi router.
Customer care, especially the technical team is good.
You will get a 10 CHF off if you happen to have a salt mobile subscription.
"World
Salt in Switzerland is the World's Speedtest Awards Winner for fixed network speed during Q3-Q4 2020. To win this award, Salt achieved a Speed Score of 304.26, with top download speeds of 863.95 Mbps and top upload speeds of 841.96 Mbps."
All included for 55 chf/month with a big bandwith, that's not bad...
Around the half of the new subscriptions on fiber (=FTTH) are done at Salt, and that is officially confirmed. Those many can't be wrong.
Only if you are helpless at the slightest "internet problem", confuse "WLAN-problems" with "provider-problems", are unable to differentiate between internet and mobile, generally refuse to read any manual, any advices, anything regarding the theme at all, then you better switch to swisscom, pay the triple amount, but can count on a support for the even most retarded "problem".
I guess, that probably the badmouthing about Salt comes exactly from that corner. And from other providers failing to offer something competitive of that sort.
I have 10Gbit fiber with Sunrise and I pay 50 CHF a month inc landline phone (which I dont use) so prices must have increased since. Works brilliantly.
To be fair I was going to go with Salt as well, but their database couldnt find my fiber port (which was newly installed) and they were talking weeks of delays whilst it was checked and Sunrise found it and I was online a few days later.
By the way they are first because they only operate on FTTH while other providers work on the old swisscom copper as well, as such they are bound to be the best since all customers only submit FTTH results.
Fiber is open access, I guess the difference among the different providers is just customer service and price (for normal customers at least). I say, go with the cheapest.
I would suspect many people run it over wifi and instantly end up getting maxed out much lower than even gigabit speeds never mind 10Gbit.
- got the equipment in 3 days, activation the day after
- few customer support calls to adjust my details in the system: very efficient
- Apple TV/Salt TV: great system
- Wifi from Salt box very good, range is better than with my Asus RT87U
- speed attached speaks for itself, done while other users were on the same line.
for 39.- I don't see how it could be any better.
So you'll be limited by your wifi card in most cases rather than the connection, which even with top end one will max out at around 750-800Mbit, cheaper/older ones will max out lower.
For example I get about 770Mbit on my laptop, about 600 on my phone over Wifi versus ~2300Mbit or so on my laptop which has a 2.5Gbit USB network dongle (and so is capped at 2.5Gbit).
To be fair though as long as you're happy with the speeds that's all that matters. Compared to my UK 150mbit the connection here is miles better for sure - not capping upload speeds helps enormously.
QQ: What USB dongle do you use?