There was no warning, and no error code on the panel (consistent with it being electrically dead). Just in case, I disconnected and checked the inlet filter (which was clear), and plugged it into another, working plug socket. To no avail.
Can anyone recommend a service company, operating in the Bülach are, to come and take a look? Although I am thinking it might be cheaper to just buy another one.
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I used them for one of my client's properties and they were very prompt and efficient.
Do you know where I might find a diagram showing the location of the GFI or breaker for this model? It weighs 62kg empty, and has a drier on top of it. I don't want to move them unless I have a good reason to
The only doc I have is the Operating instructions manual.
The machine might have had a power surge and tripped the circuit breaker in there (so external to the washing machine itself).
The dryer works in both sockets, and the washing machine works in neither.
From that I concluded the problem is somewhere inside the washing machine.
Check the simple things first!
Please ignore advice such as "just swap out the main board". A new circuit board for a washing machine isn't cheap and you really shouldn't be spending a couple of hundred francs on a part that may not fix the problem.
Washing machines are mechanical and shake and vibrate during use. If you are so inclined, you could take the panels of the machine and, with it unplugged from the mains, have a look and a wiggle for any broken wires.
Some appliance manufacturers (Miele for example) don't charge for examining the machine if, after examining it and getting a quote, you decide not to proceed with repairs.
In the case of Miele, you don't even need to buy a new machine from them or indeed a new machine from Miele.
Go to Toppreise.ch to look at real prices for machines which can be half the MRP.
And I might be a qualified electrician, who is not familiar with washing machines.
I'm not inclined to move it as it weighs 60kg and has a drier on top. I can't see behind the unit as there is a bathroom cabinet in the way. I don't have the inclination to try to shift them both, only to find I don't have the correct type of screwdriver to take off the panels.
Already did that. When the heart-attack inducing quote arrives for a fix with a short warranty, I need to balance that cost versus getting a new machine.
Check out pages 50 to 62 all the fault finding in English
I am certainly qualified to rip apart and fix pretty much anything, but most of the time all I have is an operating manual.
Tom
If it is not properly closed or if the white plastic piece on the door lock tongue is not closing the micro switch located within the left side of the square hole which accepts the lock tongue then the machine will not switch on.
Fact is the one should not have to buy a new machine after 4 years. If V ZUG performs a service on the machine, it will have a warranty as will the new parts. But as I posted earlier, there is no need to call VZug as there are other companies who service and repair appliances.
I am sure at some point we may find out what is wrong with the OPs machine.
If the OP's machine does have this problem, they could possibly prove it by opening the door and depressing the catch with some sort of blunt tool to see if the machine powers on.