Siemens kitchen appliances!!!!

Complaints Corner
1
Not that long ago I had a new kitchen installed and unfortunately made the bad decision of purchasing Siemens appliances (Oven, Steam Oven, Induction Hob, Plate Warmer, Fridge Freezer and a Dishwasher) at the same time.

*** Steam Oven ***

After 12 months it lost its non-return valve from the water tank. To their credit, the shop replaced the tank with a new one, but the valve again fell out again after 6 months.

When steam oven oven heats up, the small fan which initially emits a quiet hum, changes to a rattling noise which continues until the oven has cooled down.

*** Plate warmer ***

After warming up it starts to emit an annoying buzzing noise, which continues until you switch it off.

*** Dishwasher ****

This is by far the worst dishwasher I've ever encountered.

It doesn't seem to matter what combination of salt, rinse agents, tablets, powders, washer boosters, temperature settings, water hardness settings I use, the results are generally extremely poor.

When I returned to shop to obtain the replacement faulty water tank for the steam oven, I mentioned this to the guy in the shop and he admitted that he had the same problems at home with his Siemens DW and he thought it was due to the minimum amount of water the machine is using!!!!

Furthermore a colleague at work recently renovated her kitchen (in France) and I warned her about the Siemens dishwasher problems. Unfortunately for her, she had already received a Siemens machine ... now 6 months on, she is also cursing this crap appliance.

We both agreed that the only way to get half decent results is to use the hottest "pot wash".

What is even more frustrating, is that I've used far cheaper machines, which time and time again, produce excellent results.

I should have taken my German colleagues advice, which was "If it involves water, always buy Miele", hence when I recently bought a washing machine, I paid the extra and I've never regretted it ... outstanding machine.

2
We are very happy with out Miele appliances.

3
With out or with our?

4
Oops. Very 😀 with our appliances.

5
We have a kitchen full of Siemens appliances (including dishwasher, warming drawer, and everything else).

It was fitted 11 years ago and so far (hope I am not tempting fate) we have had no major problems.

Perhaps we have just been lucky.

6
The Siemens 55cm appliances (Swiss norm) are made by V Zug.

That's what we have. No complaints.

7
We have no complaints about our Siemens appliances either. The Siemens dishwasher is infinitely better than the Miele one in our previous house which was next to useless ( it was quite old though).

The best dishwasher we've ever had was a cheap 'no mark' one we bought in France over 20 years ago, that was brilliant.

8
The appliances I have were sourced in Germany, so probably not the v-zug version.

I also have friends who have a Siemens dishwasher which is probably 5+ years old and it cleans everything with no problems.

How old are the Siemens products that you are using?

9
Seimens dishwasher parked next to my Smeg stove.

I just couldn't resist....

10
I am not sure if the larger Siemens appliances are German made these days, but the toaster that I bought a week ago is made in China.

11
We had Siemens kitchen appliances and washing machine and dryer in our previous apartment for 10 years and were very happy.

In our new house, we decided to upgrade to Miele as everyone says Miele is the best. We even chose the best equipment ranges. Now we are regretting it. Miele is nowhere near as good as the Siemens we had before in terms of performance and also reliability. Now the warranty has just run out and am curios about what will happen next as the last repair would have costed more than a new Siemens machine!

12
Explains a lot. Our V Zug dishwasher is also useless. On the whole I've been really disappointed by V Zug. In our last place we had to replace both the dishwasher and washing machine due to parts failure which would not have made economic sense to replace. The mechanic said "well the machines are 6 years old" When I first saw V Zug, I thought they looked like cheap generic machines...until I saw the price! In London we had AEG and Electrolux (Which I believe is the same now) and they were great, at a fraction of the cost.

13
I never really thought too much about dishwashers, so was wondering in what ways are they better/worse?

14
I think the older models were much less economical than the newer models and used more water but actually cleaned much better. They probably heated the water better too.

The old cheapo one we first bought had the element exposed in the bottom and only a couple of wash programmes so I guess it was much simpler than the newer models.

15
I think so too. Our new Miele needs twice as long to do the wash and things are still less clean. All due to energy saving and environmental friendly features. The mrs. has to do several rounds of laundry per week and dish wash everyday and the slow machines are upsetting her...

16
better=cleans everything effectively and you don't have to check each individual item, when emptying the machine.

Worse=to get half decent results you have to virtually clean the items by hand before placing in machine and when emptying you have to check each individual item and in most cases you end up washing them by hand.

The dishwasher has one single purpose in life and that is to clean. If it means that I use an extra few litres of water and an extra few watts of power, then I don't care, just give me a machine that does what it says on tin/box.

17
We also have a brand-new Siemens dishwasher and, like you, we find that the only way to get things somewhat reliably clean is to run it on the pot-wash. Even then it's not guaranteed.

We also have a Siemens stove-top, with touch controls. It is infuriating. If you get any wetness on the control panel at all, say from an errant water droplet, or wiping the stovetop with a damp cloth, or some food spattering onto it, it will make the controls go haywire. It can't tell the difference between a fingertip and liquid. The result that it will turn itself up, down or off altogether, depending on how it interprets the liquid.

Sometimes this will happen when something is cooking and you're in another room, so you come back to a pot that has turned itself off or cooking far faster than you want it to.

Massively annoying.

Furthermore, to select the temperature, there is a graded line (without marker numbers on it), you need to press. You basically guess what spot on the line corresponds to the temperature you want. Sometimes it won't get the temperatures you want, so you have to try 3 or 4 times you get the temperature you want.

It's a great example of something that's too smart for its own good.

18
i guess in switzerland, water use isn't really a big issue.

19
My old Siemens had the graded line. But aren't you supposed to touch and slide up or down to select the heat levels- like your iPhone touch screen controls to unlock, volume,etc. ? Very easy to use.

The rest of what you described is just like my Miele.

20
For kitchen appliances we had Miele before.

Appliance performance and lifespan has a lot to do with individual usage.

We have a water softener. This extends the life of the dishwasher.

For the washer and dryer we have Miele.