Telephone interview - Any tips?

Hi Guys,

I've been called to attend a telephone interview tomorrow (they are in Zurich, I am in Dublin). The position is for an accountant role with a global Swiss bank. Can anyone offer any advice i.e. what to expect, how to prepare, questions they are likely to ask etc?.

Thanks

Their two main weapons are fear and surprise and ruthless efficiency.

Just don't be drunk before the interview

Too drunk for a telephone interview?

I am not in your field . My experience has been:

1. They usually put you on conference; there is a panel of interviewers

2. Your background, last projects.

3. First level of technical questions (depending on your role)

3. More of HR type questions.

4. Your interests and reasons for moving to Switzerland.

Good luck

See this thread for some general tips.

Peer interviews

Make sure you are in a quiet room and have a good telephone line. If you didn't hear well or the line is bad suggest you hang up and redial (or suggest that they do) if it doesn't improve - don't be afraid to say you cannot hear them well enough (assuming you can't).

I need some clarification about telephone interviews. I was not able to find such information elsewhere in the forum, so I write it here.

Today, I guess there can be an email as a first contact...

Do they call you directly and asking you to do a telephone interview at once?

Or there is a time arrangement about it?

Although I would wait for a call from a company, I would be surprised to do a telephone interview immediately during their first call.

I would like the telephone interview to take place a specific time in my quite room, with all my papers in front of me and ready to discuss.

Do they contact with the potential employee with email the very first time before the telephone interview? Or not?

Or the do not email and they call to arrange it for a convenient time?

In my experience, a telephone interview is usually more of a screen--either a recruiter asking typical HR questions, or else some easy, general behavioral style questions. Once you make the shortlist, they'll fly you in and ask the tougher stuff. Anyway, here are my tips:

1. Basics: Stand up, and make sure you're smiling into the telephone. Use a land line instead of a cellphone, if possible.

2. They can't see you nodding, so be cognizant of inserting little 'verbal nods' so they know you're still on the line and engaged, especially if they are explaining the position or talking for awhile.

3. Have your CV, the job description with keywords highlighted, notes to questions you're expecting, etc. in front of you. You can have all the notes and prep you want, since they can't see you!

Good luck, and hopefully we will be welcoming you to Zurich after you get the job!

They normally send an email proposing a time for a phone interview, or asking you to call/email them back to arrange a time.

I was once called by a recruiter while I was on a crowded train; he insisted on interviewing me immediately despite my protests that it was not a suitable time and place. The call was cut off twice when the train went into tunnels, and the guy even expected me to answer questions about my salary expectations in front of a carriage full of commuters (I refused). An absolute disaster - this is very much the exception though.

To avoid such unwanted situations, can I write down in cv or in cover letter, beside my telephone, something like "preferable email communication"?

Oh no! Sounds like a nightmare. I had an interview once with my daughter, a baby in the background getting up to all sorts whilst I was on the phone. I was offered the job though!

Any opinions, suggestions?

If you can't pick a specific time, I would answer if they call, but explain to them you are driving/ have an appointment and suggest a more preferable time. Some employers like email correspondence, some prefer phone. You can only dictate to a certain extent how you'd like to be communicated. I guess if you're afraid they won't be flexible with the time, ignore the call and call back later, but I wouldn't really advise it incase of missed opportunities

Second that. The stand up idea also works well for "tough" phone calls too, eg a complaint or negotiation. For those you can skip the smiling into the phone part though!

I 've already written preferable hours for getting a call, in cover letter.

But, because even with these hours, it is difficult to predict if I could make a conversation γiven the circumstances, maybe it was even better to additionally write about email contact as preferable way of a first communication (for further arrangements - interview). I just wonder if it is a good or bad idea, or indifferent.

Personally, I wouldn't give hours in a cover letter--you want to make it as easy as possible on the recruiter. As long as you have voice mail, you'll be fine--just call them back as soon as you can.

I understand what you say. If the noon hours I 've written that I am available for phone contact are not convenient for them to call me, they can simply email me and settle it out.

All I am trying to do here, is to avoid a bad first impression for me, through a random phone call at an inappropriate time and place.

There are two issues here: the poster above apparently was called by a recruitment agency at an inconvenient time. That has a simple solution: tell them to call you back when convenient for you. (Don't worry, they will. Recruiters are trying to sell you something).

No company will call you like that for a telephone interview; they'll arrange a time either with you over email or with your agency.

I hope this to be especially true for non-swiss residents/foreigners.

Some useful tips here

http://www.workbc.ca/Blog/ViewBlogPo...logEntryId=135

Know everything you should know about the company - checked it on wikipedia

Why do you want do work for this company?

Know your strenghts and your weaknesses - give at least 3 examples of each

Be able to give example of situations where you have been very successful, solved a problem etc..

Good luck!