So I took delivery yesterday evening, the last slot of the day as I went straight from work. I immediately noticed a series of panel gap issues, mainly on the sides of the car and misaligned doors. The interior of the car was fine and there were no issues with the electrics, speakers or any rattling.
The place was absolutely buzzing with 4 other people collecting their cars and only one stressed out employee dealing with us all. The cars weren’t even properly charged, mine was at 40% and I was told that I would receive a 150 km supercharger credit for that. The reason being that they’ve been overwhelmed with orders and haven’t had a chance to properly prep them.
Anyway I told them that I would not be taking delivery unless the panel gap issues were resolved. They tried to fob me off by saying it was all within spec, but when I wouldn’t budge I was told that they would make a note and a rectification service call could be arranged to fix all the issues (scheduled for next Friday).
So yes, not a happy delivery experience and shockingly bad QC from the Berlin factory and Tesla Switzerland. There is a CHF 910 delivery and inspection charge which I assumed meant that someone in Bassersdorf would check it prior to customer handover.