I've posted the general list here because our specific experiences might not cover all the areas of Switzerland, and I wanted to provide a resource that anyone can use. If you're new to Switzerland and don't know where to start searching, especially if you live in one of the Kantons not covered in our comments, then at least you have somewhere to search.
(French only, I think, but experience with international clients)
Experience:
Mrs Ryter is a lovely, warm person who is used to handling all sorts of cats - breeds and temperaments hold no mysteries for her! The cats stay in their crates for an hour or so after arrival inside the main cattery, in order to calm down and get used to their new surroundings. Cleanliness is impeccable. The main cattery is a large space with floor-to-ceiling windows and an enormous climbing system with lots of tunnels and platforms where the cats can find a comfortable spot or an observation post. There is permanent access to an enclosed outdoor space, also with climbing apparatus. The cattery is in very pretty countryside.
All male cats have to be castrated, but females do not. There are other conditions (vaccinations, flea dip, etc.) which you can consult on the website. The cattery will take care of any meds the cats need, plus some special feeding requirements, and generally go out of their way to ensure the cats are happy, well-fed and entertained.
My cat had a very hard time with separation anxiety the first time she went, and refused to eat. Mrs Ryter called me on holiday, concerned about what to do. I suggested (a little embarrassed) that a cooked fish would probably work - she did it! She actually cooked a dinner for my kitty herself and was so happy to see her eating again that she called me back with the good news.
Book well in advance - the place is understandably popular.
Just a thought: if its possible for those who have boarded their pets there to give a little review of the places? I can personally google for these addresses myself but it will be nice to read feedback for reassurance, especially leaving our beloved pets in a complete stranger's hands
I only post what I recommend personally. I have received a lot of private emails from people who have read my post in which I reviewed kennels in the Baden/Brugg region. I always suggest someone should visit a kennel personally to make their own decision. For example, most kennels do not walk dogs. I am fine with this but I know others aren't.
Located right off the A6 at the Rubigen-Belp exit. So really convenient if you have a car, especially if you're south of Bern.
They handle dogs, cats and small animals - I've seen people bring in guinea pigs.
People who work there are really nice, kind to the animals and speak minimal English. If you can speak minimal German and wave your hands, it will be fine. The dogs get time in an exercise yard. If your dog needs to stay alone, he or she will. It's obviously a kennel, not a house, so it's not plush, but it's spotless and well heated in the winter. My dog is difficult, but they're used to her and I feel safe leaving her there. She's stayed as long as almost 3 weeks and come back to us pretty much the way we left her.
They also check medical records - vaccinations and so forth - carefully. I like them a lot, and hope I can find some place similar when we move next year.
It's in the middle of the orchards just outside Saxon (between Martigny and Sion), with tracks for them to be walked beside a stream. They breed St. Bernards, adore dogs and what's more our dogs adored them. Our dogs were never so happy going into kennels as when we started using this place. When we dropped them off it was all waggy tails, straining at the leash with excitement to lick the staff like old friends. It was like our dogs were saying to us "Oh you're off then? Bye!" And when they checked out at the end of their stay, they always came out happy and smelling fresh and clean. The great thing about dogs is they let you know when they're happy.
The manager speaks fluent English and Spanish (and of course German -- and perhaps some other languages). They are expensive and you must have a car to get up there (50 minutes door to door from our place in Riehen), but it's a very cool place.
They require a test stay before any long stays to make sure the dogs are temperamentally suited for their method (the dogs stay in a pack that's supervised by a human 24/7), and will show you videos and pictures of the dogs so you can see for yourself how they did. This last thing is of course a great sales pitch to make you want to pay their big fees, but it was a wonderful thing to see my doggies sleeping comfortably and playing with the other dogs.
I just wanted to add my recommendation for the kennels I used for my boy. I looked at a number before finding this and wouldn't hesitate to recommend them.
The dogs are all in big open, roomy spaces internal, each with their own access to a private outside run.
There is no doggy smell, minimal barking and all the dogs come up to the doors to greet Beat who runs the place.
The dogs also get time out in paddocks to play as well as individual walks.
My boy was always keen to see Beat and run through the place to his "room" which to me is a great sign.
Great rates especially for long stays. Two (or three?) brothers run the business. A little slow on getting back to you, but they always pick her up on time. They are in the Zurich/Uster area andspeak great English!
The only downside... my dog smells like cigarette smoke when she comes home.
We left Oscar here for ten days up until last Saturday, after bigblues recommendation, and were really pleased with it.
Oscar seemed happy and......what I've found to always be a good indicator.....wound himself round the cat-lady's legs before getting into his box to come home. He'd obviously been getting regularly brushed (which isn't always the case in catterys) as he was 'silky smooth'.
When we first returned home from Japan I needed a kennel for a few days for our 3 dogs and I contacted the owner of this kennel in Stetten. She was very unreasonable. She was carrying on about the fact that our dogs had been in Japan and they could not come to her kennel because of quarantine issues. Japan is rabies free, and rabies shots are mandatory in Japan. Clearly she didn't know that.
She also went on and on about their immunizations. I informed her that our dogs shots were up to date, that the dogs had been given an inspection by a veterinarian before we left Japan and that we had been to the local vet to get their microchips fitted. In fact, it was the veterinarian's office that gave me the details for the kennel. She wasn't listening to a word I said.
There was no language barrier here, the woman was totally misinformed and completely unreasonable. I found another kennel and I have never looked back. I truly did not want to leave my dogs with someone who was so ill informed and narrow minded, and rude. You'd think I smuggled the dogs here the way she spoke to me.
This is a large kennel, not a person's home, so it may not be for everyone. I think the dogs are put in two's in individual pens with indoor (climate controlled) / outdoor access. We have boarded our dog here a few times and he has been fine (and this is a dog not used to boarding). You are free to bring your own food and bedding, which I recommend.
People are friendly and speak some english, but we usually use Google translate and send e-mails to confirm. They were also very flexible when our return was delayed for two days last week due to weather issues.
Location is very good - 5 minutes from Zurich airport. The only thing to be aware of are the hours, which are: