Leaving Switzerland and canceling Swisscom contract w/ the attestation document provided by the commune. Was told that upon requesting cancellation of the contract I can also request that my iPhone is unlocked. Can anyone confirm? Anyone has done this before?
Yep, as long as you have completed your contract, or they agree, simply go on to the website, select the option to unlock. They will send you and email with the steps to take, dead easy as I did it last month.
You will be able to unlock the phone only after completed contract. I've been in contact with Swisscom for the same issue and been told that there is no way they could obtain the unlock code from Apple until the contract comes to its end. Call them second time and been promised that the code will be send via SMS but instead got an automated message saying something like "wait until the end of your contract".
But as you know there are other ways to unlock it yourself. Following the right user guide and having basic computer knowledge is enough to unlock your phone in 20 minutes.
[edited] last heard, Orange still doesn't require a code...
The way the offical unlock works is that your system provider (Orange) sends the unlock request/order to Apple with your IMEI number. Then, this IMEI number gets put into a system at Apple as an offically unlocked iPhone. [edited] for Swisscom, see PapaGoose's post below (you'll get a code?) Then, you will need to connect to iTunes to update/refresh the OS. Upon completion of this, you should see a congratulations screen in iTunes telling you that the phone has been unlocked.
No code! so there is no way Swisscom will send you a code via SMS. There is no such thing.
ps. On many many other phones, the unlock is done via a special code which usually also involves calling up a "secret menu." but this is not the case for iPhones.
Your information is incorrect Standard girl, there is a code it's 6 digit's and alphanumeric, and it does come via SMS from Swisscom (although you can use the email link), as I still have it in my messages. You must enter the code to access website to begin the unlocking process. Once this has taken place they send you and email, follow the steps, sync' with itunes and your done.
"Dear Mr xxxx
Thank you for your enquiry.
Swisscom has asked Apple to deactivate the SIM lock on your iPhone. The SIM lock must now be removed after 24 hours by synchronising with iTunes. SIM unlocking instructions can be found at this link:
You don't have to wait until you receive an SMS from Swisscom, this email is a replacement. After 24 hours you can follow the instruction under point 4 "synchronising".
If you have further questions we would be happy to answer them by e-mail, or give us a call on our toll-free Hotline on 0800 615 615.
We are available from Monday to Friday from 8:30 till 18:30 as well as Saturdays from 8:30 till 17:00.
Kind regards
Your Swisscom Team"
I just went through the process on the 13th April this year to legit' unlock my iphone
Interesting... Thanks for the update! went through the process last year and never had a code. Just connected iPhone to iTunes once I got the confirmationn SMS and then got the congrats screen
I'd like to get an iPhone 4S but don't want to be left with a paperweight in the event that I were to leave Switzerland within 2 years... did you guys manage this (with Orange)?