UPC Cable TV problems

Tech, TV, Mobile, Internet and Geek Corner
1
For the last month our UPC TV box reboots itself multiple times beginning at 6:45 AM through about 8:00 AM. For over a month I have been trying to get UPC to fix the problem but have not had any luck.

Today, a service technician told me the problem is an update to the programming in the box. I was told there is a bug in the last update, that makes the box think it needs to reboot to force an update.

I am a little skeptical for two reasons:

1) If the bug makes the box think it needs to reboot, why is it only that one window in the morning? Why would it not happen the rest of the day?

2) I would think that a lot of other people would be having the same problem, yet no one except this one technician seems to know about the problem.

I am just wondering if anyone else has been experiencing the same thing?

Thanks..

2
I gave up long ago with UPC shit hardware and have learned to simply live and bare it.

3
They need to replace the box...

4

They have done that already. and reset to factory defaults five or six times.