I purchased a 2011 used car from a dealer 2 weeks ago, with the car came a 12 month warranty with an insurance company.
I noticed yesterday that the car was losing water/coolant, I had to add 200ml yesterday and again another 100ml today.
I contacted the dealer, they said to take it to any garage as I have the warranty, but shouldn't you get a 3 month guarantee from a dealer themselves? I know if I take it to another garage then I probably get refunded 60% of the cost at most. Losing water could be anything, a split pipe, split header tank, or even a blown head gasket.....
Take the car and the warranty to a garage - get the garage to locate the problem and fit it. You'll pay the excess due and let the warranty pick up the rest.
could very well be, usually anything rubber or gaskets aren't covered, but could be pine marten damage in which case your normal insurance will cover it
They had engine mounts? Based on the vibrations I thought it was bolted directly!! Engine mounts are for wimps!!!
(The M3 has solid (milled aluminium) engine and gearbox mounts, bloody fantastic in helping to control delayed roll in the corners - the problem is that a lateral impact isn't isolated from the cast gearbox casing - causing the "arms" to just fracture.)
Isn't there any comeback that the OP has against the original seller? I mean, effectively the car is broken and would have been broken at the point of sale, in UK one would have been able to go back to the dealer with a "unfit for purpose" claim... Nothing like this in CH?
it has a small water leak, how is that unfit for purpose, no one has any idea why its leaking until the op takes it to the garage (or has a look for themselves) could be anything from a broken clip to marten damage.
could even be stone damage to the radiator in which case its all down to the op to fix.
ETA when you refill it are you using just water?? if so that's really not a good move
Well, losing coolant means the car runs the danger of permanent damage when driving. That's unfit for purpose to me.
However I agree with you - it's possible the damage occurred afterwards through a number of causes. However if it turns out it's pre-existing fault I think the OP should have something to go against the original dealer....
An independent evaluation is probably recommended here