I write here to warn all about Vision apartments as this company is here very promoted as 'good'.
Unfortunately, I have been misled and I have to now pay for my stupidity - how much it depends now of my steps.
I booked cheapest "apartment" in Zurich Oerlikon Binzmuhlestrasse with price
1752.50 CHF with beginning per 1st September. Initially pretty acceptable:
- check-in messy as I payed using credit card at office in Zurich but system didn't see it up to the check-in moment. I e-mailed them and they replied "all good" but it wasn't as I got e-mail with check-in instructions after somebody "clicked" something in the system after my check-in ( I had to call them for pin-code),
- WARNING do make photos of the apartment as it's completely different and with lots of scratches, laminat delayerations, dirty walls. Fortunately, I did this and some photos but we shall see if this helps anyways.
Up to now it was pretty much everything ok. I don't mind apartment size, noises, I don't care, I just wanted something to get registered in Zurich.
I payed regularly using credit card via secure link (saferpay, I have confirmations) so it's paid by now up to 30.11.2022 and yesterday 28.10 got the system e-mail notification "termination confirmation"
Totally surprised I read the e-mail
"Dear XXX"
Thank you for sending us a termination notice for your booking number ... in VISIONAPARTMENTS Zurich.
Your check-out date is now set to 01/01/2023
What? I was told that in case of open bookings, it's impossible to cancel booking with the end-date in December or January? It's a dead zone for real-estate changes.
Most likely it's applicable only if the client does it.
However, what's strange it's not a normal termination as the leaving period is 1 full month. So if VAP did cancel my booking, it would end by the end of November.
I called them and they answered annoyed that I will get an e-mail in 15 minutes.
I got "Price increase 01.01.2023 - open contracts XXX" new price 1889.97. So I checked, in the system new invoice number is available but didn't got yet pdf invoice so I even cannot pay now it with credit card.
Yeah, so they terminated my booking with check-out on 01.01.2023? Isn't it completely insane?
I start regretting that I moved from Bern to Zurich as in Bern I was renting room from a very nice widowed Swiss-Mexican lady, she was more than welcoming, nice and reasonable.
My warning for all willing to rent "apartment" from Visiaon Apartments like companies, stay away from them.
I pay for my stupidity now and wondering what to do with this as I have now less than 1.5 month to fix it.