My neighbour has a water filter attached to the tap in the kitchen (see picture-my neighbours is similar but a different looking tap). The filter is in the cupboard under the sink. The tap has two outlets-one for filtered water and the other for normal water. She had it installed privately. The landlord had nothing to do with it and takes no responsibility for it.
Last week one of the water tubes (part of the filter system) ruptured and water flooded her kitchen and the shared cellar underneath the kitchen.
She said it was quite old and therefore maybe no garantie anymore.
If it is out of garantie could she claim water damages from the makers of the filter.? Maybe there is a longer garantie on the water tubes. Otherwise its going to cost her alot. The Laminate had to be ripped out and the concrete underneath has to be dried. She has no insurance of her own to cover this damage.
Would water come out of a burst tube even if the tap on turned off?
I assume she is the owner of the property? If so, she should enquire with the insurances she has (including building insurance) to see if she is even partially covered. Unfortunately, if she is the owner, she is liable for damage to her own property, especially if she has not kept up the required maintenance.
I have installed a couple of Shelly water detectors in the kitchen and laundry, and they have alerted us to two major leaks : broken washing machine and burst expansion tank in the heating.
She is a tenant here not the owner. She had the filter installed and the owner of the apartment block ( Allgemeine Baugenossenschaft Zürich) takes no responsibility for it or any damages caused.
Apologies for veering off topic, but since I’d not heard of these before:
Can these detect a water leak inside walls, where no water has yet burst through?
Thinking of the Great Flood of 2025, when a slow pipe leak, inside tiled walls, that likely had been dripping for months or years resulted in major damage to three floors of the house. Would love to have some kind of early alert so that doesn’t happen again.
How old was it? Maybe it had just reached the end of its life as these things don’t last forever.
Had she ever had the system maintained?
If she had no insurance then her only votes of action is to contact the people who installed it and see if there is some form of guarantee attached to the system.
Third party liability insurance is obligatory in Switzerland, like health insurance. Usually you do get it combined with house contents insurance, and is not very expensive.
