Apartment handover experience

Hi!

When we were taking over our apartment:

  1. We’ve shown up with the landlord’s rep and the leaving tenant announced he didn’t finish cleaning and asked to do the handover without it; we weren’t happy but agreed - the rep never proposed cleaning etc.
  2. As for filled in holes in the apartment the rep said it was a normal usage and that we couldn’t claim wall repaint of walls because of it

This time around when giving up the apartment:

  1. In spite of cleaning, a different rep proposed and then insisted on general cleaning of everything
  2. He insisted on painting of all walls where holes were made

Isn’t it kind of a double standard treatment in your opinion?

He also said that it’s going to be covered by my civil responsibility insurance. Is it really though and what’s the negative impact on the insurance - is it still better to pay by myself?

This is unusual.

In cases like this, just ask in written form that cleaning and filling holes in the walls are not necessary when you leave.

Usually, when people is asked to write whatever comes out of their mouths, somehow ideas change.

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It is double standard but it depends on the rep.

Filled in holes are indeed normal usage but they gotta be done up well.
You don’t have to paint entire walls due to them (unless it looks like an Emmentaler).

If the landlord had the flat painted 8 years ago or longer you don’t have to pay anything. Has it been painted for example 4 years ago you have to pay half. Both cases if they need to be painted at all.

Yes, costs will be covered by your civil responsibility insurance and no it won’t have a negative impact.
Btw. it’s always good to take pictures (too late now?). I for example had a water dammage of the wooden floor once, I had taken a picture of it with a tape measure next to it. I sent the insurance the picture (it was about 1m2 in a huge room), so the landlord would not try funny things.

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By the way, “normal wear and tear” of a rental property is open to discussion. Some guidelines, and how long are things assumed to last:

Lebensdauertabelle = lifespan table

https://www.mieterverband.ch/mv/mietrecht-beratung/ratgeber-mietrecht/unterlagen-tools/lebensdauertabelle.html

As Curley said, white paint in walls is assumed to last 8 years.

As you say, when you moved in you agreed to subpar cleaning. That just doesn’t set new standards for others.

IMHO it’s well worth it having a Mieterverband representative do the handover for you when arriving and moving in as you barely know left from right at that time. What the consultant does shows you what to look for when leaving.

True. Yet my point is, when moving in another rep was pro leaving party, and now when moving out another rep is pro moving in party. I.e. he pushed the idea of cleaning and verdicted it himself.

Yet I am most annoyed about the walls even if it is going to be covered. The pain is 5-6 years old, so if you say it’s meant to last 8, it makes sense he tries to have a reason to repaint it now…

Seems it’s totally unacceptable, in your opinion, for employees to move on or retire or die. They must slave for the same company for all eternity, and remember every single case.

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I think a company should have the same standard, i.e. holes are normal usage and require no repaint or holes require a repaint.

The guy didn’t event want to consult the previous protocol and I had to force him to pull it as he tried to put also holes and other defects not done by me on me, to complete the picture…

If the paint is 5-6 years old you don’t need to pay 100% of the cost. 25%-37.5%.

And if they do insist on you paying your share insist on seeing the invoice. It’s too easy to say you need to pay and then not actually have the work done.

Quite a few people will take the easy route, whichever gives them the least amount of work. Which is easy when you don’t know left from right.

As for the residual value and thus your share to pay, you want to make sure the paint was new when you moved in, otherwise your share is less or even zero.

Did I mention to have a Mieterverband consultant with you?

A lot of things are wrong, I agree

As for doing the job I don’t think they won’t do it was discussed with the next tenants as well.

He said it’s going to be pro rata.

Relax, this is an opportunity for learning. Not only for RottenMango but everyone else reading.

This is not an irate parent scolding a child, right?

It was in Romandie… I am going to sign up for Mieterverband but living there I did not think about it.

Perhaps, but you don’t want to pay full retail if it’s not done by a professional. Sometimes just asking for the invoice will prevent cheating.

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you accepted it. Anything you accept is of no interest when you move out.

One very important thing - and I’m not sure people know that here? - is writing a “Mängelrüge” (notice of defects). It’s standard procedure, I have never moved into a new place without sending the landlord one.

You have 10 days to do that after taking over the flat. It’s good to take 8 days at least (for example, I saw something on my tap when lying in the bath and I don’t take baths on regular basis).
In this list you note everything. Then you specify what you want fixed and by when. There are lots of things you don’t really mind but just don’t want to take responsability for when you move out.
An other example: the chrome steel in the kitchen was terribly scratched. I realized I wouldn’t get a whole new kitchen counter - and I had seen it from the start - but I definitely didn’t want to be blamed for it when moving out. So in the list it went.

If they do a “Übernahmeprotokoll” at hand-over (a protocoll of defects etc.) which they ask you to sign you write next to to your signature something like “detaillierte Mängelrüge folgt” (detialed notice of defects follows). To be on the very safe side. If you haven’t done that at take over it’s no problem, the Mängelrüge within 10 days is standard procedure.

And last but not least, this notice of defects you send the old fashioned way: Snail mail and registered.

I think it should be however the same approach with cleaning as well: either a rep is pushing for it or he does not take initiative on it.

As for defects I normally take photos and send them (it was my second rental).