Hi Scott, sorry to hear about that. I know that many vendors won't accept paypal because of their buy protection stuff. I should also add a disclaimer: I own stock in Ebay/Paypal. But as an aside from that - you might want to think carefully about exactly which statements you make in a public forum... "are Fraudulent" could potentially get you into some hot water...
Thanks for the info because I am a member of Paypal but only to pay since I never sell anything via Internet.
Question for you, Are you the owner of this webside? wondering because you are promoting your business here and I was thinking this is not allowed here.
Actually, I think I will remove myself from both platforms, or at least put them on the back-burner. Have had "luck" till now, everything has gone well.
I am in contact with an "arm-breaking" service to see if I can get (even a portion) my money back that way.
Thanks for the tips, will review them before I go back into eBay selling.
I would suggest another route to persue Ebay/Paypal. If you have a verified address and delivery then they should according to their own AGBs payout... Furthermore I thought their buyer protection thing was up to $500 and not SFr2K!
The reason I suggest another route is that they have no representation at all in Switzerland and do not even trade in the Swiss currency... I.e. for them Switzerland simply does not exist...
I also had problems with paypal when I sold three items in a month they suddenly locked my account for an investigation as this was unusual circumstances. They then asked for me to produce proof of identity and where I was living. Utility bill, bank statement etc will do they said - all electronic I said. Finally they gave in when I sent them a copy of my alien permit. Then they said I must have a business so fill in the business form. Since then all is good apart from I named my business on their system Mickeymouse enterprises international and now they want me to produce proof that I have such a company. My I have no company etc falls on deaf ears. But I got my money out in the few weeks when all was good so they can go to hell...
Hold on a second, if you have sent the item and Paypal have taken the cash back, surely they have 'stolen' the money from you?
I can't believe that they would simply ignore the fact that you've sent the item (and presumably have a receipt of postage) and blindly refund the money to the claimant/buyer without listening to your side of the story.
Especially when one reads the horror stories of people who really have been defrauded and who are unable to get a refund from Paypal.
I'd threaten them with legal action if I was you....
This sounds very fishy - what sort of feedback does the buyer have?
sounds like there's either a hijacked account or someone's playing silly games - I'm thinking they didn't do a non-performing seller or whatever they call it?
I like ricardo as they have my home address. And yours. Shrewd move and the main reason why ebay isn't big here, especially as a seller.
I intend to limit eBay and stop Paypal activity after this joke. Customer Support (against all their claims and advertisments) is really worthless.
All I hear is "We apologize Mr. Schmith, your funds will not be credited to your account because you do not qualify for seller protection." ... and I heard that numours times in the past weeks.
I have been holding all this to myself. But today was the straw that broke the camel's back, and out it goes.... into all the forums I frequent plus I intend on calling CASH and KASSENSTURTZ tomorrow.
Got to run for now, need to make some money to cover my losses from this chaos.
I will do some checking as this is a bit rich to say the least. May well be that you can take action against Paypal in the US irrespective of their AGBs as they are offering a banking services and I know they are licensed. I can't remember where but I know they are. If you can prove the above then that is simple theft and a bank can't do that and keep its license...
So if they don't offer the service in Switzerland, they can't take the money from you - right? Definitely this crowd are a law onto themselves, the more I read about them the less I ever want to do business using their service.
Oh and Scott have you tried contacting the buyer. It may be that Paypal have made a mistake. Okay I guess you have thought of and done that - just a suggestion...
Paypal have a bad reputation, but they are huge and thus the number of disgruntled punters, though it may be the same % as for similar services, it is high in total numbers.
I have sold downloads and services with PP for over 5 years and received over $10,000 without a problem. I always empty my PP acount once it is over CHF150 (which is start of free withdrawal). For CHF2000 I wouild have withdrawn the money the moment it was credited.