I'm in a tricky situation. I usually go to work by velo, but from time to time (1-2 times a month) I go by car. The office has Besucher parking spots in a private garage in our building and I used them whenever come by car. (People who come by car regularly pay for a private parking spot in the same garage, but for me it does not makes sense, so I use the Besucher spots.). If it matters: the Besucher spots are accessible without a barrier/ticket machine, the private spots are behind a gate.
In the past several years I never had a problem. But this Monday I got a ticket on my windshield. I contacted the HR of our company next morning and it turned out that the parking system has been changed, the building maintainer contracted with parkon.ch, they control the parking areas now. According to the new system I am supposed to register my plate on their website every day I come by car, which I obviously did not do. They also put out signs in the parking area, but I missed them, they were in German, and since I am only an occasional user, I did not notice that they are new, I thought they were there forever, I simply passed by them.
My employer also notified us just on that day, I was complaining. They sent an email everyone about the immediate change, and the dedicated link for our company where we are supposed to register the car.
I contacted parkon.ch and kindly asked them to waive the fee. I reasoned about the fact I was a valid user of the spot, since I came to my workplace, so I was a real "Besucher" of my company, I was not a stranger who needed a free spot in the city. I also reasoned about the fact, that we were notified about the change after I was charged, and it is just not honest to punish someone before the information of the change is distributed. They do not (want to) understand the reasons, we already changed several mails.
My question is, what are my options now? Obviously I can pay the fee and forget it, it would not hurt me too much (the price of a tank of gasoline), but I would feel angry and mad about the situation. I also consider the parkon.ch guys unethical thiefs, and I do not want to raise their incomes by a single rappen.
So what happens if I decide not to pay? What are their options, and what are mine?
Thank you for your help!